Titishana Hollins

As a Senior Leave Manager within New York Life's GBS Department, I proficiently managed and oversaw the company's FMLA program. I demonstrated expertise in navigating complex FMLA regulations, providing expert guidance to employees and managers throughout the leave process. My responsibilities included ensuring strict compliance with federal and state requirements, managing the FMLA process from initial request to return to work, and serving as the primary point of contact for all FMLA inquiries. I also collaborated with HR business partners, legal counsel, and third-party administrators to resolve complex cases and maintained accurate records to support seamless communication and compliance.

As a Talent Acquisition Specialist at Americold Logistics, I adeptly managed 30-50+ requisitions simultaneously. My role involved sourcing candidates through various channels, including Indeed, LinkedIn Recruiter, the company’s CRM, and other diverse job boards. Daily tasks included conducting pre-screening and interviews, as well as managing the candidate pipeline through the ATS, ICIMS. Additionally, I focused on building strong community relationships and developing effective recruitment strategies to achieve hiring goals and support company growth. Unfortunately, due to the market at the time I was effected by company lay offs.

After my tenure at Atlantic Energy, I joined the Bethlehem QVC warehouse as a Recruiter, where I took on multifaceted responsibilities in talent acquisition and management. I sourced and attracted candidates through various channels, including job boards, social media, and referrals. My role involved screening resumes, conducting initial phone interviews, and coordinating interviews between candidates and hiring managers. I worked closely with hiring managers to understand staffing needs and develop effective recruitment strategies. Additionally, I managed the hiring process from offer negotiation to onboarding, conducted background checks, and facilitated training for new hires. I maintained accurate candidate records in the applicant tracking system and ensured timely communication with candidates. My efforts also focused on building and maintaining relationships with candidates and external partners to enhance recruitment efforts and promote the employer brand.

Starting as a Sales Agent at Atlantic Energy, I advanced to roles as Recruiter and Recruitment Manager, where I led diverse recruitment efforts, including hiring, phone screenings, job postings, group interviews, and new hire training. I successfully managed client partnerships, leveraging data analytics to consult clients and enhance decision-making. As the Talent Acquisition Manager, I solely managed the Philadelphia office, overseeing all recruitment activities and onboarding processes. My strategic approach improved efficiency and candidate experience, earning top recruitment performance until the office closure due to COVID-19. I also served as a key advisor to hiring managers and department heads on staffing needs and talent acquisition strategies.