TITO Paul
System Administrator
Douglasville,NJ
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 26 Years of progressive IT experience.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
Work History
System Admin
Power Of Praise Ministries
Lithonia , GA
07.2013 - Current
- Create and manage user accounts on Windows Server 2019
- Install and maintained Windows 10 and Windows 11 on various PC's.
- Install and manage MS 2019 servers in multi-server WAN environment.
- Install and configure Windows Active Directory and Exchange sever 2019.
- Rollout and configured new PC's.
- Install and maintain network printers.
- Provide technical support and troubleshooting for entire company.
- Daily hardware and software support to end-users
- Involve in moves, ads and changes.
- Manage hardware and software inventories.
- Maintained high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Assisted in capacity planning efforts to ensure sufficient resources were available for future growth while avoiding unnecessary expenses related to underutilized assets.
System Administrator
Susquehanna Partner
Bala Cynwyd , PA
08.2000 - 04.2013
- Create and manage user accounts on Windows NT 4.0 Server.
- Build and configure various images for various platforms. Install, troubleshoot and maintain departmental software on servers and workstations.
- Responsible for 2000 plus PC moves, adds, and changes.
- Setup PC's and telephone for new hires.
- Train new employee to accomplish department goals.
- Install and configure various software, such as AT-Financial, Bloomberg, Brut, News Edges, News Watch, Attachmate, Extra, Brass, Micro Edge, Visual Basic, Visio, Microsoft Access, Word, Excel, Power Point and Ms. Virtual Machine.
- Designed and evaluated WAN and LAN connectivity technologies.
- Identified and resolved network congestion issues and bottlenecks.
- Assisted in capacity planning efforts to ensure sufficient resources were available for future growth while avoiding unnecessary expenses related to underutilized assets.
Education
Bachelor of Science - Business Management & Computer Technology
Ashford University
San Diego, CA 09.1998 - 07.2003
Skills
Extensive knowledge of Windows NT 40 Server, Workstation 40, Windows 2000 Advance Server, Windows Server 2003, Windows 95, 98, and Windows ME, Windows XP Professional, Windows 8, Windows 10, 11 Microsoft Office 97,98, 2000 ,2003, 2013, 2016, 2019, Microsoft Exchange Server 2000, 2003, ISA Server, Terminal Server, and Raptor Mobile, Access, and Outlook Studio Media, Song Show Plus, Windows Active Directory, WordPress, IE, Google Chrome, Hardware troubleshooting, User Training,Windows administration, Professionalism, Data Backup, Project Coordination
undefinedHardware
Dell Family, Compaq Family, IBM Family, HP Family, and Tekronics Family, Memory, Zip Drives, Jaz Drives, Modems, Motherboards, Switches, Routers, Printers, Palm pilot, Scanners, SCSI Card, Network Interface Cards, Card Scan, Cybex Box, Processor Chip and Monitors.
Timeline
System Admin
Power Of Praise Ministries
07.2013 - Current
System Administrator
Susquehanna Partner
08.2000 - 04.2013
Bachelor of Science - Business Management & Computer Technology
Ashford University
09.1998 - 07.2003
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