Titsiana Salgado
Trabuco Canyon,CA
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
18
18
years of professional experience
Work History
Administrator
Laguna General Construction Inc
Laguna Woods , CA
09.2021 - Current
- Developed innovative strategies to establish best practices, promoting profitability.
- Identified and led cost management initiatives to achieve quantified results.
- Researched and developed administrative policies, procedures and guidelines to facilitate operations.
- Performed data entry tasks into computer databases from paper documents.
- Updated databases with new employee information, job changes and terminations.
- Prepared reports on various projects for management review.
- Processed payroll information according to established guidelines.
- Developed spreadsheets to track project progress, budgets and other related data.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Identified needs of customers promptly and efficiently.
- Organized client meetings to provide project updates.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Employee Payroll .
- Provided client estimates
- Paid invoices
Office Manager
Capistrano Dental Group
San Juan Capistrano , CA
04.2017 - 09.2021
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Used judgment and initiative in handling confidential matters and requests.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed office budget to handle inventory, postage and vendor services.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Managed, scheduled and coordinated office functions and activities for employees.
- Supervised staff members, organized schedules and delegated tasks.
- Processed payroll accurately ensuring all employees were paid on time.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Office Manager
Irvine Implant Center and Sedation
Irvine, CA
08.2016 - 08.2017
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed Doctors Schedules
- Posting daily treatment
- Billing
- Paid invoices
- Payroll
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Office Manager
Choice Dental Care
Laguna Niguel , CA
04.2015 - 04.2016
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Reviewed files and records to obtain information and respond to requests.
- Employee Payroll
- Billing / Posting Treatment codes.
- Review and Paid pending office invoices
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Front Office Receptionist
7 Day Dental
Laguna Woods , CA
06.2006 - 04.2014
- Produced and distributed clear and error-free business correspondence, file documentation and internal team memoranda.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Managed customer complaints and rectified issues to complete satisfaction.
- Verified Insurance’s
- Entered new patient data into database systems accurately.
- Schedule Appointments
- Review Dental Lab Invoices
- Answered phone calls, transferred calls, took messages, and provided information to callers.
Education
Certificate - Dental Assistant
Everest College - Anaheim
Anaheim, CA06.2010
High School Diploma -
Laguna Hills High School
Laguna Hills, CA06.2006
Some College (No Degree) - General Studies
Saddleback College
Mission Viejo, CASkills
- Training and Development
- Information Management
- Expense Monitoring
- Staff Management
- Timesheet Processing
- Supplies Ordering
- Office Administration
- Customer Service
- Technical Documentation
- Schedule Coordination
- Troubleshooting and Diagnosis
- Multi-Line Phone Systems
- Scheduling
- Contract Administration
Timeline
Administrator
Laguna General Construction Inc
09.2021 - Current
Office Manager
Capistrano Dental Group
04.2017 - 09.2021
Office Manager
Irvine Implant Center and Sedation
08.2016 - 08.2017
Office Manager
Choice Dental Care
04.2015 - 04.2016
Front Office Receptionist
7 Day Dental
06.2006 - 04.2014
Certificate - Dental Assistant
Everest College - Anaheim
High School Diploma -
Laguna Hills High School
Some College (No Degree) - General Studies
Saddleback College
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