Titus Graham
Elgin,SC
Summary
Dynamic Territory Business Manager with a proven track record. Excelling in account development and customer service. Expert in driving territory expansion through innovative marketing strategies and impactful sales presentations, resulting in significant business growth. Adept at mentoring teams and optimizing operations for enhanced performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Territory Business Manager
Fishman Flooring Solutions
Columbia, SC
01.2023 - Current
- Developed and executed territory sales strategies to enhance market penetration.
- Built and maintained strong relationships with key accounts to foster customer loyalty.
- Conducted regular market assessments to identify growth opportunities and competitive positioning.
- Collaborated with cross-functional teams to optimize product offerings and ensure customer satisfaction.
- Analyzed sales data to refine forecasting accuracy and drive informed decision-making.
- Implemented promotional campaigns that increased brand visibility within assigned territories.
- Presented compelling product demonstrations to potential clients, effectively addressing their needs and concerns.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Real Estate Broker
Lifestyles Realty
Columbia, SC
01.2021 - Current
- Facilitated property showings and open houses, enhancing client engagement and interest.
- Negotiated contracts and terms, ensuring favorable outcomes for clients.
- Developed comprehensive market analyses to guide pricing strategies and investment decisions.
- Cultivated strong relationships with clients, resulting in repeat business and referrals.
- Mentored junior agents, providing guidance on best practices and industry trends.
- Implemented innovative marketing strategies to increase property visibility and attract potential buyers.
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Compared properties possessing similar features to determine competitive market prices.
- Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
Branch Manager
Fishman Flooring Solutions
West Columbia, SC
03.2021 - 01.2023
- Managed daily operations to enhance service delivery and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed strategic marketing initiatives to increase brand awareness in local markets.
- Analyzed sales data to identify trends and inform decision-making for growth strategies.
- Fostered relationships with clients to drive repeat business and enhance community engagement.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Head of Shipping and Receiving
Akebono Brake
Columbia, SC
05.2009 - 11.2020
- Oversaw shipping and receiving operations, ensuring compliance with safety standards and regulations.
- Implemented process improvements to enhance workflow efficiency in shipping and receiving departments.
- Trained and mentored team members, fostering a culture of collaboration and continuous improvement.
- Coordinated inventory management, maintaining accurate stock levels and reducing discrepancies.
- Developed strategic plans for optimizing freight logistics and transportation costs.
- Analyzed shipment data to identify trends, enhancing decision-making processes within the department.
- Collaborated with cross-functional teams to streamline supply chain processes and improve delivery timelines.
- Increased accuracy of received goods by implementing an automated barcode scanning system during inventory intake.
- Led initiatives to implement new shipping technologies, increasing operational effectiveness and accuracy.
- Negotiated favorable contracts with suppliers, reducing overall shipping costs for the company.
- Streamlined shipping and receiving processes by implementing efficient inventory management systems.
- Managed warehouse operations, ensuring timely order fulfillment and accurate inventory control.
- Ensured compliance with all relevant regulations by staying up-to-date on industry-specific rules and guidelines.
- Resolved shipment discrepancies promptly, minimizing delays in product deliveries to customers.
- Developed strong relationships with carriers, ensuring reliable transportation services for shipments.
- Maintained detailed records of all incoming and outgoing shipments for accurate reporting purposes.
- Implemented quality control measures to reduce damaged goods and errors in the shipping process.
Chemical Operator
Welychem
Elgin, SC
07.2007 - 05.2009
- Operated chemical processing equipment to ensure consistent product quality.
- Monitored production processes for adherence to safety and regulatory standards.
- Conducted routine maintenance on machinery to minimize downtime and enhance efficiency.
- Collaborated with team members to optimize workflow and improve operational effectiveness.
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Implemented process improvements that enhanced overall productivity and reduced waste.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Operated chemical processing equipment successfully while adhering to company standards.
- Calibrated chemical equipment to ensure optimal performance.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Tracked and documented production data to maintain accurate records.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
- Enhanced production efficiency by optimizing chemical processes and equipment settings.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Actively participated in continuous improvement initiatives, suggesting ideas that led to increased performance metrics across the team.
- Increased yield by closely monitoring reaction conditions and making necessary adjustments as required.
- Coordinated with other departments on timely delivery of raw materials for production.
- Followed all waste handling guidelines to minimize waste generation.
Education
Bachelor of Arts - Business Management
USC Lancaster
Lancaster, SC05-2011
Skills
Customer service
Sales presentations
Goal setting
Team mentoring
Marketing
Account development
Territory expansion
Operations management
Certification
Six Sigma Training
OSHA certified
Lockout tag out
Hazmat certificate
Real Estate rookie of the year
Timeline
Territory Business Manager
Fishman Flooring Solutions
01.2023 - Current
Branch Manager
Fishman Flooring Solutions
03.2021 - 01.2023
Real Estate Broker
Lifestyles Realty
01.2021 - Current
Head of Shipping and Receiving
Akebono Brake
05.2009 - 11.2020
Chemical Operator
Welychem
07.2007 - 05.2009
Bachelor of Arts - Business Management
USC Lancaster