Titus Moore-Beall
Waxahachie,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated cashier with 2 years of experience completing transactions with priority on customer satisfaction. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Successful in teaching junior employees how to maximize performance. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Clinic Staff Assistant
UTSouthwestern
11.2022 - Current
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism
- Used scheduling software to delegate resources and manage calendars
- Gathered and sorted data for inclusion in reports and files
- Answered incoming calls and recorded accurate messages
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Obtained signatures for financial documents and internal and external invoices
- Maintained positive working relationship with fellow staff and management
- Assisted organizational efforts by filing, entering data and answering phones
- Opened, sorted and distributed incoming mail and processed outgoing mail.
Cashier
Wendys International
05.2020 - 08.2022
- Kept customer and food preparation areas clean and well-organized
- Restocked workstation with supplies and communicated out-of-stock items to management
- Completed opening, closing and shift change tasks by following company guidelines
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Verified orders and bagged items for easy transport
- Processed credit card payments and gave counter slips to customers for signatures
- Informed customers of final bill tab and processed various forms of payment
- Mastered point-of-service computer system for automated order taking.
Sales Representative
Cutco Cutlery
09.2021 - 12.2021
- Contacted new and existing customers to outline benefits of products
- Monitored customer order process and addressed customer issues
- Fostered relationships with customers to expand customer base and retain business
- Improved overall customer purchasing experiences to promote steady revenue
- Followed-up with clients after installations to assess quality service and customer satisfaction
- Demonstrated product features to align with customer needs
- Created and implemented store displays, promoting sales and growth.
Media Assistant
East Texas Baptist University, Marshall
08.2019 - 11.2021
- Prepared engaging multimedia presentations using Microsoft Presentation
- Assisted with planning and execution of design and marketing campaigns
- Wrote copy, captions and articles for company sites
- Created and distributed videos, infographics and press releases
- Developed weekly and monthly content calendars to organize and guide company media activities
- Tracked audience engagement on company websites and social media platforms
- Compiled materials for press use and distributed to key parties
- Supervised inventories for books, audio-visual materials and computer software, accurately processing receipts.
Enactus Project Manager
Heavenly Scents Soap
09.2019 - 05.2021
- Made changes to project scope and cost and implemented the most effective change management processes to keep project up-to-date
- Built and established strong partnerships with teams, vendors and contractors
- Developed social media content and scheduled posts to coincide with target audience usage
- Wrote social media content to increase engagement with customers
- Developed and implemented strategic social media marketing plans
- Managed materials to meet production goals and specific customer demands
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Education
MBA - undefined
University of Texas
BBA - Business Administration
East Texas Baptist University
High School Diploma - undefined
Mabank High School
Skills
- Social Media Proficiency
- Reputation Management
- Media Contacts Management
- Community Relationship Building
- Advertising Agency Collaboration
- Microsoft Dynamics
- Product and Service Promotion
- Adobe Systems Creative Cloud
- Promotions and Advertising
- Business Trend Identification
- Google Analytics
- Communications Strategies
- Brand Messaging
- Public Relations
- Public Speaking
- Technical Issue Troubleshooting
Additional Information
- Achievement in the Class of Physics (2019) Mabank High School Honor of Achievements in Mabank High School Athletics (2019)
Timeline
Clinic Staff Assistant
UTSouthwestern
11.2022 - Current
Sales Representative
Cutco Cutlery
09.2021 - 12.2021
Cashier
Wendys International
05.2020 - 08.2022
Enactus Project Manager
Heavenly Scents Soap
09.2019 - 05.2021
Media Assistant
East Texas Baptist University, Marshall
08.2019 - 11.2021
MBA - undefined
University of Texas
BBA - Business Administration
East Texas Baptist University
High School Diploma - undefined
Mabank High School
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