Cashier
Ace Hardware
07.2023 - 12.2023
Titus Sarco
Sales and Retail
Aurora,CO
Timeline
Sales Associate
Cricket Wireless
07.2022 - 04.2023
Diploma -
Eaglecrest High School
2021.08 - 2025.05
Work History
Cashier
Ace Hardware
07.2023 - 12.2023
- Processed cash and credit card transactions accurately and efficiently.
- Maintained accurate records of transactions use the point-of-sale system (POS).
- Maintained cleanliness of the checkout area by sweeping and disposing the trash.
- Exchanged and returned items.
- Answered incoming calls regarding product availability and store locations.
- Balanced cash drawers at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Associate
Cricket Wireless
07.2022 - 04.2023
- Processed cash and credit card transactions accurately and efficiently.
- Maintained accurate records of transactions using the point-of-sale system (POS).
- Resolved Customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability and store locations.
- Stocked shelves, racks, and tables with new or transferred merchandise.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Analyzed customer feedback to improve products and services.
- Created detailed reports on daily, weekly and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with customers to ensure repetitive business.
- Analyzed market trends to identify potential sales opportunities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Education
Diploma -
Eaglecrest High School
5100 S Picadilly St Centennial, CO 80015 United St 2021.08 - 2025.05
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Cash register operation
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- POS system operations
Summary
I’ve developed strong customer service skills through my experience as a sales associate and a cashier. In my role as a sales associate, I effectively engaged with customers to understand their needs, provided product recommendations, and contributed to a positive shopping experience. My time as a cashier further honed their ability to handle transactions accurately, manage cash flow, and resolve customer inquiries efficiently. This combined experience has made me proficient in communication, teamwork, and problem-solving, positioning me well for roles that require strong interpersonal skills and attention to detail. I’ve been able to develop valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn and I’m ready to continue in my line of work or transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
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