Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Titus Lee Kennedy

Louisville,Kentucky

Summary

I have an extensive background in customer service. I consider myself a people person who has never met a stranger. When I am charged with a task, I see it to the end and never leave a task unfinished. Ministry is my heart and joy.

Overview

41
41
years of professional experience

Work History

Blue Rose Spirit
01.2023 - Current
  • Executed cash handling and sales processes as cashier and sales associate.
  • Maintained well-stocked merchandise displays to enhance shopping experience.
  • Coordinated retrieval of specialty drinks from lock-up to meet customer demand.

Zip Express (Ramp Logistics LLC)
01.2017 - Current
  • Conducted training on airport ramp operations and adherence to protocols.
  • Educated drivers on safety measures to prevent proximity to moving aircraft.
  • Instructed personnel on regulations against backing up near planes.
  • Guided staff on procedures for inbound guard pickup and outbound drop-off after aircraft departure.

Allied Univers
01.2023 - 01.2025
  • Consistently reported to work punctually to maintain operational efficiency.
    Secured building and ensured safety protocols were followed.
    Directed employees, visitors, and vendors to designated areas to facilitate smooth operations.
  • Sign in or inbound and out bound employees into building and out and watch other part of building and parking lots on monitor.
  • know when to notify police or supervisor or police if the cause arrives.

Amazon
01.2021 - 01.2023
  • Trained in picking, packing, counting, and scanner operation on first day.
  • Reviewed training materials while exploring additional warehouse roles on second day.
  • Communicated lunch schedules and locations to improve team coordination.
  • Emphasized ID badge importance for security and access compliance.
  • Completed various tasks including picking, packing, or ICQA under trainer guidance on third day.

Customer Service Representative

Speedway
01.2004 - 01.2007
  • Progressed to Assistant Manager status
  • Assisted customers with inquiries and resolved issues promptly.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store cleanliness and organized merchandise displays.
  • Educated customers on promotions and product features effectively.
  • Collaborated with team members to enhance customer service experience.
  • Trained new staff on customer service protocols and procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Sub-Contractor and Lead Person

Coke Roofing and Construction Company
01.1987 - 01.1994
  • Managed subcontractor teams for roofing and construction projects.
  • Coordinated material deliveries and ensured timely project progression.
  • Inspected work sites for safety compliance and quality standards.
  • Collaborated with clients to define project specifications and timelines.
  • Trained new subcontractors on safety protocols and procedures.
  • Followed safety protocols to avoid job site accidents and damage to property.

Apprentice Carpenter

Wittenburg Engineering and Construction Company
Louisville, Kentucky
01.1985 - 01.1987
  • Completed Trade School.
  • Operated hand and power tools safely and efficiently on job sites.
  • Collaborated with senior carpenters to interpret blueprints and project specifications.
  • Maintained a clean and organized work area to ensure safety compliance.
  • Supported team members in measuring, cutting, and assembling materials accurately.
  • Loaded and unloaded materials from trucks to facilitate construction activities.
  • Operated power tools safely while completing carpentry projects.

Education

Bachelor of Arts - Minor in History

Simmons College
Kentucky
01.2012

Skills

  • Apprentice and journeyman carpenter
  • Client support and assistance
  • Student body leadership
  • Alumni association management
  • Cash handling
  • Safety protocols
  • Sales processes
  • Team coordination
  • Inventory management
  • Employee training
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail

Affiliations

  • Vice President and President of the Simmons Alumni Association, Simmons College
  • President of the Student Government Association of Simmons College
  • Ordained Deacon and Elder of Peace Presbyterian Church
  • President of the Usher Board of Peace Presbyterian Church
  • Superintendent of Sunday School for Peace Presbyterian Church

Timeline

Blue Rose Spirit
01.2023 - Current

Allied Univers
01.2023 - 01.2025

Amazon
01.2021 - 01.2023

Zip Express (Ramp Logistics LLC)
01.2017 - Current

Customer Service Representative

Speedway
01.2004 - 01.2007

Sub-Contractor and Lead Person

Coke Roofing and Construction Company
01.1987 - 01.1994

Apprentice Carpenter

Wittenburg Engineering and Construction Company
01.1985 - 01.1987

Bachelor of Arts - Minor in History

Simmons College

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