TIWAAH ASANTE

Work history

Howl Bar Leeds

LEEDS, WEST YORKSHIRE

02.2022 - 09.2023

Promptly communicated refill orders to bar staff, maintaining seamless workflow.
Maintained bar, FOH and cloakroom areas to ensure clean, safe environment for staff and customers.
Applied responsible alcohol service training to identify high-risk customers, escalating incidents to supervisors to mitigate risks.
Served beverages with efficiency and friendliness, ensuring guests satisfaction and offering advice on menu selections.
Thoroughly wiped down and disinfected tables, increasing consumer confidence in internal hygiene practices.
Processed cash and card payments accurately and efficiently.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Bill's Leeds Resturant

LEEDS, WEST YORKSHIRE

02.2021 - 02.2022

Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Greeted and escorted guests to tables.
Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.

DoubleTree by Hilton Leeds City Centre

LEEDS, WEST YORKSHIRE

05.2020 - 02.2021

Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Provided efficient food and drinks service for high levels of customer satisfaction.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Maintained ready supply of counter-top snacks for guests.

Sky Emerald Banqueting Suite

LEEDS, WEST YORKSHIRE

10.2019 - 05.2020

Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
Served guests spirits, lagers and stouts at bar.
Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
Provided efficient food and drinks service for high levels of customer satisfaction.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Maintained bar stocks, replenishing daily as necessary.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

DORE Catering Service

LEEDS, WEST YORKSHIRE

02.2019 - 10.2019

Identified areas for process improvements, helping to maintain yield standards.
Conducted frequent product checks to verify compliance with recipe specifications and portioning standards.
Closely monitored temperatures to avoid health and safety risks.
Maintained excellent levels of cleanliness in working areas, continually adhering to strict health and safety regulations.
Retained manual dexterity while working in chilled areas for prolonged periods.
Packed and labelled finished goods before delivery.
Inspected and confirmed correct quantities before packaging.
Achieved production targets and maximised efficiency.
Suggested improvements to team leader to tackle food and energy waste.
Reported health and safety risks within area of work.
Prepared meals, snacks and beverages in line with menu requirements.
Assisted with food service to allow provide quality dining experience.