Tixon Jesus Bracho

Hyatt Centric

2022.07 - Current

Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Participated in promotional events, representing the establishment positively while showcasing signature cocktails.

Completed requisitions to maintain required stock par levels.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Summary