Tiy Warren
Maxwell
Summary
Sales professional with extensive experience in customer service, personal protection, security, and retail operations. Proven track record of driving sales and managing inventory in high-volume environments. Recognized for strong communication and problem-solving abilities, enhancing customer interactions and relationships. Dedicated to delivering exceptional customer experiences through effective multitasking and time management.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Glow Sauna Studios
Henderson
07.2025 - Current
- Maintained a clean and organized workspace to promote a professional environment.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Collected deposits or payments and arranged for billing.
- Updated databases with new and modified customer data.
- Supported sales team members to drive growth and development.
- Promoted available products and services to customers during service, account management and order calls.
Executive Protection Officer
Roger That Private Security
Los Angeles
12.2022 - 05.2025
- Provided secure transport and personal protection for clients
- Coordinated logistics and movement between events and residences
- Developed security protocols to enhance safety measures for clients.
- Managed scheduling of security personnel for various assignments and events.
- Trained new team members on company policies and emergency procedures.
- Supervised field operations to ensure compliance with security standards and regulations.
- Resolved client concerns promptly to maintain high levels of customer satisfaction.
Unarmed Security Guard
Inter-Con Security
Riverside County
01.2023 - 12.2023
- Conducted surveillance and reported incidents on worksites
- Monitored premises to ensure safety and security for employees and visitors.
- Patrolled assigned areas to deter and detect suspicious activities or breaches.
- Conducted regular inspections of facilities and equipment for safety compliance.
- Responded promptly to alarms and incidents, following established protocols.
- Prepared detailed reports on incidents, ensuring accurate documentation of events.
Sales Lead
Foot Locker Inc.
Fairfax
08.2018 - 07.2022
- Assisted customers with purchases and product selection
- Processed transactions and returns using POS systems
- Managed inventory, stocking, and visual displays
- Trained new associates and supported floor operations
- Managed inventory levels to ensure product availability during peak sales periods.
- Resolved customer inquiries and complaints efficiently, ensuring satisfaction and loyalty.
Junior Analyst Assistant
Belcan Government Services
Lansdowne
04.2018 - 08.2018
- Scheduled meetings, managed documentation, and assisted with contract summaries
- Analyzed data trends to support project recommendations and decision-making processes.
- Prepared detailed reports summarizing findings for management review and action.
- Assisted in developing and implementing process improvements for operational efficiency.
Education
High School Diploma -
Centreville High School
Clifton, VA01.2018
Skills
- Customer Engagement & Support
- Sales & Merchandising
- POS & Cash Handling
- Inventory Management
- Team Collaboration
- Schedule Coordination
- Client relations
- Problem solving
- Effective communication
- Team leadership
- Product sales
- Store maintenance
Timeline
Customer Service Representative
Glow Sauna Studios
07.2025 - Current
Unarmed Security Guard
Inter-Con Security
01.2023 - 12.2023
Executive Protection Officer
Roger That Private Security
12.2022 - 05.2025
Sales Lead
Foot Locker Inc.
08.2018 - 07.2022
Junior Analyst Assistant
Belcan Government Services
04.2018 - 08.2018
High School Diploma -
Centreville High School