Tiya Mitchell

The Child Welfare Specialist for the Oklahoma Child Abuse and Neglect Hotline is responsible for receiving and assessing reports of child abuse, neglect, and other related concerns. This position requires a highly organized individual with strong communication and critical thinking skills to handle sensitive situations, ensuring timely and accurate information is gathered to support child safety.

• Intake and Screening of Reports:Receive incoming calls and online reports regarding suspected child abuse, neglect, and exploitation.
  Ask detailed, structured, and open-ended questions to gather relevant information from reporters (e.g., teachers, medical professionals, law enforcement, or the general public).
  Identify potential risks and determine the nature and urgency of each report based on state guidelines and child welfare protocols.
  
• Documentation and Data Entry:Accurately document all reports in the child welfare system, including detailed narratives of allegations, parties involved, and observations from reporters.
  Ensure documentation complies with confidentiality laws and agency policies.
  
• Decision-Making and Case Prioritization:Assess the severity of situations and recommend next steps, including immediate investigations or referrals to community resources.
  Collaborate with local field staff to ensure appropriate follow-up on high-priority cases.
  
• Communication and Coordination:Maintain clear and professional communication with mandatory reporters, community agencies, and law enforcement.
  Provide guidance and information on child safety laws, resources, and mandatory reporting obligations to callers.
  

The Sales Associate at Coach Outlet plays a critical role in delivering an exceptional shopping experience by providing outstanding customer service and driving sales. This position focuses on assisting customers with their shopping needs, maintaining a welcoming store environment, and supporting the achievement of sales goals. Sales Associates act as brand ambassadors, reflecting the style, quality, and heritage of Coach.

• Greet and engage with customers to create a warm and welcoming environment.
• Assist customers in selecting merchandise, answering questions about products, features, and promotions.
• Provide personalized styling advice and suggest complementary products to enhance the customer’s purchase.
• Build customer relationships to encourage brand loyalty and repeat business.

• Actively participate in meeting and exceeding individual and team sales goals.
• Upsell and cross-sell products to maximize sales opportunities.
• Utilize product knowledge to inform and influence customer purchasing decisions.

• Maintain cleanliness and organization of the store, including sales floor, fitting rooms, and backstock areas.
• Assist with receiving, unpacking, and organizing new inventory shipments.
• Ensure accurate tagging and pricing of merchandise.

The Overnight Stocker at Walmart is responsible for replenishing and organizing merchandise on shelves to ensure the store is ready for customers the next day. This position involves stocking, organizing, and maintaining inventory while working efficiently during overnight shifts. The role requires attention to detail, teamwork, and adherence to safety standards to ensure a well-stocked and visually appealing shopping experience.

• Unload merchandise from delivery trucks and move items to the appropriate sales floor locations.
• Stock shelves, bins, and displays with new inventory while following proper zoning and labeling procedures.
• Rotate stock to ensure the oldest items are placed at the front to reduce spoilage or waste for perishables.

• Maintain cleanliness and organization of stock areas and aisles.
• Arrange displays according to store layout plans and ensure signage is accurate and visible.
• Ensure all merchandise is neatly organized and correctly priced.

The Cashier at 7-Eleven provides excellent customer service by handling transactions, maintaining a clean and organized store, and supporting daily operations. This role involves processing payments, stocking merchandise, and ensuring a positive shopping experience for customers in a fast-paced environment.

• Greet and assist customers with purchases, questions, and product locations.
• Provide friendly, courteous, and prompt service to create a positive shopping experience.
• Respond to customer inquiries and resolve issues or escalate them to management as necessary.

• Operate the cash register accurately to process purchases, refunds, and exchanges.
• Scan merchandise, process credit/debit card payments, and handle cash transactions.
• Ensure proper counting of cash drawer before and after shifts, balancing tills as required.

• Stock shelves, coolers, and displays with products while following store presentation guidelines.
• Refill coffee stations, food items, and other self-service areas as needed.
• Perform routine cleaning of counters, floors, restrooms, and other store areas to maintain cleanliness and safety.