DAMON HORTON
Red Hill,PA
Summary
Caring and helpful transporter with compassionate approach to providing patient transportation needs. Highly dependable candidate meets deadlines and is highly organized.
Overview
5
5
years of professional experience
Work History
Transporter
ROBINSON MORTUARY TRANSPORT SERVICES LLC
05.2019 - Current
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Warmly greeted patients and visitors and made each feel welcome.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maintained vehicle safety standards through regular inspections and adherence to maintenance protocols.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Supported smooth facility operations by coordinating with warehouse staff on loading/unloading procedures and inventory management.
CANVASSER SUPERVISOR
CIVIC OPERATIONS GROUP
05.2022 - 07.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Education
No Degree - Business Administration And Management
05.2024
Skills
- Vehicle Safety Checklist
- Customer Rapport
- City and Non-City Driving
- Mobility Assistance
Timeline
CANVASSER SUPERVISOR - CIVIC OPERATIONS GROUP
05.2022 - 07.2023
Transporter - ROBINSON MORTUARY TRANSPORT SERVICES LLC
05.2019 - Current
Saint Francis University - No Degree, Business Administration And Management
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