Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiziana Villavicencio

RICHMOND CITY,VA

Summary

Offering strong dedication to customer service and willingness to learn in fast-paced environment. Enjoys serving others and creating a positive experience for customers, even the tough ones. Brings understanding of on-the-floor sales, food safety practices and ability to handle multiple tasks efficiently. Ready to use and develop organizational and communication skills in the food and/or retail industry.

Overview

5
5
years of professional experience

Work History

Sales Associate

Hope's Treasures Thrift Store
08.2021 - 02.2022
  • Maintained a clean, organized, and welcoming sales floor.
  • Assisted customers with finding products and completing purchases.
  • Handled donations, sorting and assessing items for shelving.
  • Built rapport with regular customers to encourage loyalty and repeat visits.
  • Operated cash register accurately, ensuring smooth transactions.
  • Worked with team and management to restock shelves efficiently.
  • Organized merchandise by size, category, and donation age.
  • Closed store and cash register, counted and secured cash with care.

Cashier/Food Runner

Nandos Peri Peri
07.2019 - 03.2020
  • Processed transactions quickly and accurately; provided bilingual support (Spanish/English).
  • Answered menu questions and coordinated special orders with the kitchen.
  • Maintained clean, organized cashier station and prep areas.
  • Prepped food and restocked drinks, sauces, ice, and dishes throughout shifts.
  • Delivered food to tables, verifying order accuracy.
  • Closed the restaurant with deep cleaning and restocking after busy nights.
  • Monitored inventory, labeled, and stored items to ensure freshness.
  • Balanced cash drawer and resolved transaction issues.
  • Worked closely with managers and team members on scheduling, team check-ins, and staff updates.

Cashier/Food Runner

Corner Bakery
02.2018 - 10.2018
  • Opened and closed the café, including setting up and breaking down workstations, restocking supplies, and counting the cash drawer.
  • Took customer orders, processed payments, and packaged take-out items accurately.
  • Restocked syrups, and kept the drink station clean and organized.
  • Kept pastry case stocked and arranged throughout the day to stay fresh and appealing.
  • Ran food and drinks to tables quickly, checking in with guests when needed.
  • Labeled and stored food properly to maintain freshness and meet safety standards.
  • Cleaned and sanitized counters, floors, and equipment during and after shifts.

Restaurant Hostess/Dishwasher

Clifton Cafe
11.2016 - 02.2017
  • Greeted and seated guests promptly; managed reservations and waitlists to optimize table turnover.
  • Trained new hosts and supported servers, bussers, and food runners to keep service smooth.
  • Set up and maintained a clean, organized dining area before and during shifts.
  • Communicated guest allergies and special requests to the kitchen to ensure accurate orders.
  • Monitored dish supply levels, restocked as needed, and followed safety standards while cleaning and rotating kitchenware.
  • Took out trash and kept back-of-house areas clean and organized.

Education

Advanced High School Diploma

Potomac Falls High School
Sterling
06-2020

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Organization
  • Team-player
  • Works well in fast paced environment
  • Effective communication
  • Enjoys relationship building and helping

Timeline

Sales Associate

Hope's Treasures Thrift Store
08.2021 - 02.2022

Cashier/Food Runner

Nandos Peri Peri
07.2019 - 03.2020

Cashier/Food Runner

Corner Bakery
02.2018 - 10.2018

Restaurant Hostess/Dishwasher

Clifton Cafe
11.2016 - 02.2017

Advanced High School Diploma

Potomac Falls High School

Similar Profiles

CREATE PROFILE