Summary
Overview
Work History
Education
Skills
Timeline
Generic

TJ Chatman

Richmond,Virginia

Summary

Proven Pharmacy Technician and Assistant Store Manager with a track record of enhancing workflow and customer satisfaction at Walgreens and Virginia ABC. Skilled in problem-solving and team collaboration, adept at optimizing operations and maintaining confidentiality. Increased sales through strategic merchandise displays, demonstrating a commitment to results and superior customer service.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Walgreens
09.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Assistant Store Manager

Virginia ABC
06.2021 - 04.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Lead Sales Associate

Virginia ABC
12.2019 - 06.2021
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Science - Information Technology

Strayer University
Washington, DC

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Customer Service

Timeline

Pharmacy Technician

Walgreens
09.2023 - Current

Assistant Store Manager

Virginia ABC
06.2021 - 04.2023

Lead Sales Associate

Virginia ABC
12.2019 - 06.2021

Bachelor of Science - Information Technology

Strayer University

Similar Profiles

CREATE PROFILE
TJ Chatman