Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Key Publications
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T. J. (Tom) Dmochowski

T. J. (Tom) Dmochowski

Collegeville,PA

Summary

Business Growth Leader Dynamic transformational leader with experience in growth, strategy consulting, organizational change, services delivery, sales, sales management, account management, operations, product development, large project and program management and global P&L management. Experienced in digital and corporate transformation. A former Big 4 strategy Principal with deep experience in life sciences and the healthcare ecosystem. Decisive professional, with a track record of developing strategies and methods necessary to drive profits and develop organizations on a global basis. An executive level lean six sigma master black belt with a clear understanding of performance and metrics.

Overview

29
29
years of professional experience

Work History

Vice President, GM, Global Life Sciences

Conduent, Inc,
Florham Park, NJ
01.2018 - 01.2023
  • Responsible for sales, pre-sales, client partners, account management, offering development, delivery, learning, operations, consulting, and P&L of all services for Conduent’s global life sciences business
  • Developed and implemented global strategy for all regions of the world
  • Transformed the entire life sciences offering/product suite to do equivalent work with less people via rearchitecting the entire business solution– IntelliHealth PAP, HUB, omnichannel, multichannel, sales, inside sales and analytics
  • Entire platform customized and based on Sales Force Service Cloud in addition to 40 other applications including AWS, Azure, Smarty Streets, etc
  • Working toward the next best action, including sales and marketing analytics, coordination with inside sales/sales/marketing for territory measurement and alignment on campaigns, contracts, etc
  • Grew business by 31.7%
  • Improved customer satisfaction in terms of NPS score from -24 to 30, managing ~ 1400 employees
  • Ultimate responsibility for operations and improvement in delivery quality
  • Reduced employee attrition by 23%
  • Coached, mentored, approved all major pursuits, offerings, plan's. Grew key talent base
  • Partnered with Amazon for their medical AI engine to capture adverse events
  • Increased partners eco-system from 7 to 26
  • Developed chargeback and rebates analytics to handle reference-based pricing
  • Clients included Bayer, GSK Consumer, J&J, Abbvie, Nestle, Pfizer, Merck, Novo Nordisk, etc
  • Focused teams on outcome measures of adherence and continuity of care, which includes reimbursement.

President and Managing Partner

Quint Wellington Redwood
King of Prussia, PA
01.2015 - 01.2018
  • Responsible to the board for all operations of this 280+ -person global management consulting firm
  • Offices in the Netherlands, Spain, India and the U.S
  • Grew the business from $ 21 to $ 82 M
  • Transformed overall consulting go-to-market approach on a global basis- NA, EU, AP
  • Drove thought leadership via social media and integrated with content expertise via hiring consulting partners who could sell and deliver
  • Provided IT advisory and transformation consulting to life sciences, biopharmaceuticals, healthcare payer, financial services, and high-tech manufacturing organizations
  • Consulting offerings focused on Digital Transformation, business architecture and included Agile, Dev Ops Lean IT, ITSM, ITIL, Pembok, organizational change, governance, strategy, learning and software selection
  • Clients included Pfizer, GM, Fiat Chrysler, Progressive, Merck OTC, Mylan and others
  • A key shareholder, sold company to a new venture firm in 2018.

General Manager

Computer Sciences Corporation, Life Sciences
Berwyn, PA
01.2013 - 01.2015
  • Global responsibility for the sales, delivery, consulting, learning, operations and profit and loss for the company’s largest life sciences clients
  • Developed vision, goals and objectives via Hoshin Planning
  • Grew business by developing revised business architecture
  • Transformed clients to Cloud, BPO all with a focus on Digital Transformation of the clinical trial process
  • Transformed First Doc product suite for the cloud – one of the first industry leading study and clinical document and data management platforms on the market
  • Outsourced, Sales Force, PeopleSoft, SAP and other platforms
  • Grew $ 148 M P&L by 18%
  • Used SFDC for management of business
  • Management of all Key Client Partners and accounts for U.S
  • Clients included Hoffman LaRoche, Pfizer, Genentech, GSK, Eli Lilly.

Global Relationship Manager

Xerox Business Services, Inc
Raritan, NJ
01.2012 - 01.2013
  • Sold and transitioned $ 560 M, 7-year outsourcing deal for Johnson & Johnson
  • Established strong client relationships to drive business development.
  • Negotiated terms for management services and financing to close deals with hesitant clients and retain relationships.

Principal

Calibre Systems, Inc, United States Army
Bagram, Afghanistan
01.2009 - 01.2012

  • Sold, led, and delivered a $ 300.0 M program for the deployment of process improvement, metrics, and measures and lean six sigma in the CENTOM Theater of Operation in Afghanistan and Iraq: managing 23 Master/Black Belts reporting to the Deputy Commanding General, CENTCOM. Part of Central Command (ARCENT), Coalition Forces Land Component Command
  • Responsible for the successful deployment and execution of Projects to improve the flow of goods, services, and material to the warfighter.

Partner

IBM Corporation
West Chester, PA
01.2008 - 01.2009
  • Responsible for the sales and delivery of all strategy, change and technology transformation consulting services for the life sciences industry in the North-Eastern US
  • Developed Life Sciences, biotech and med device plan for entire business unit via Hoshin Planning
  • Built $ 12.0 M strategy pipeline in 6 months while delivering re-structuring engagement for $ 1.3B biotechnology company
  • Downstream influenced ERP, AMS, BPO opportunities exceeding $ 25 M
  • Clients included Mylan, Astra Zeneca, Amgen, J&J and others.

Senior Vice President and Managing Partner

Unisys Corporation, Healthcare and Life Sciences
Blue Bell, PA
01.2007 - 01.2008
  • Responsible for the sales and delivery of all services for Unisys Global Healthcare business
  • Exceeded $ 248 M sales goal by 11% and improved profit target by 8%
  • Transformed go-to market strategy, account assignments and offerings for the marketplace to match the core capabilities of Unisys
  • Mentored and worked with Business Unit Leaders and Client Partners to successfully sell service
  • Built market leadership on thought leadership and staff mentoring
  • Key clients included Pfizer, Daiichi Sankyo, Biogen, Boehringer Ingelheim, Bosch, Novartis, etc.
  • Contributed to strategic planning and development of operations transformation roadmap as key member of executive team.
  • Revitalized business plans and realigned company objectives to increase overall profits.

Vice President, Managing Director

EDS Corporation
Plano, TX
01.2004 - 01.2006
  • Responsible for the development and management of all corporate improvements globally
  • Acquired benefits outsourcing business and set-up ExcellerateHRO
  • Developed improvement program for $ 130 M investment that provided an IRR of over 40%
  • Developed outsourcing transformation strategy to move to the factory concept for 85% of clients, reducing cost by 26%
  • Developed first set of global operational measures
  • Packaged and participated in the sale of AT Kearney, a consulting firm; developed and implemented global revenue forecasting program and first set of non-financial operational metrics.
  • Led team in strategic executive-level planning.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Determined performance goals and offered tactics for achieving milestones.
  • Made recommendations to senior leaders on business strategy and initiatives.

Vice President, Enterprise Client Executive

EDS Corporation
Exton, PA
01.2002 - 01.2004
  • Enterprise Client Executive
  • Managed sales, delivery, and P&L for one of EDSs large accounts with revenue over $ 285.0 M
  • Pursuit leader for $1.036 B, seven-year outsourcing contract
  • Clients were Xerox and Towers Perrin.
  • Delivered strategic input into business decisions and deals.
  • Led team in strategic executive-level planning.
  • Identified problems and implemented solutions to better streamline operations.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.

Principal, (non-CPA Partner)

PricewaterhouseCoopers LLP
Rosslyn, VA
01.1994 - 01.2002
  • Built corporate and organizational strategy practice to $ 29.0 M in less than 30 months focused on helping clients drive change in Life Sciences with a focus on strategy, organizational change and technology
  • Selected key strategy clients include American Home Products, GM, Chrysler, Delphi Automotive, Wyeth, Eli Lilly, Merck, GSK, duPont, Astra Zeneca, ICI, Pfizer, Western Union, ServiceMaster, Air Products and Chemicals, Caterpillar, Sterling Winthrop, Upjohn among others.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Worked cross-functionally to drive process improvement, optimizing internal operations.
  • Conducted in-depth research in order to write effective proposals, agreements and contracts.

Education

Bachelor of Science - Business Administration and Management

Elizabethtown College
Elizabethtown, PA

Lean Six Sigma Master Black Belt
PricewaterhouseCoopers LLP

Website:
https://www.linkedin.com/in/tjdmochowski

Skills

  • Digital transformation
  • Business transformation
  • Life Sciences
  • Cultural change
  • Growth leadership
  • Large deal sales
  • Scenario planning
  • Investment alternative mapping
  • Large scale program management
  • Business process outsourcing
  • Business process management
  • Lean Six Sigma
  • Metrics/measurements
  • Business architecture
  • Mergers & Acquisitions
  • IT Strategy
  • Healthcare
  • Technology including AI
  • SaaS
  • Sales management
  • Executive coaching
  • Chargeback and rebates
  • Clinical trials
  • Public Speaking
  • Strategic Planning
  • Operations Management
  • Relationship Building
  • Proposals and Presentations
  • Staff Development
  • Business Storytelling
  • Forecasting
  • Price Structuring

Accomplishments

  • Grew Commercial Life Sciences Business for Large BPO firm by 31%, managed ~ 1400 employees
  • Grew boutique management consulting firm focused on IT Advisory and digital transformation in life sciences, insurance, and high-tech manufacturing from $ 21 M to $ 82 M in 6 months
  • Closed the sale and managed the service delivery of a $1.036 B, seven-year outsourcing deal
  • Closed / transitioned a $ 560 M 7-year global outsourcing deal for one of top pharma companies
  • Developed strategy and executed $ 200 M global transformation program one of top life sciences companies
  • As a Partner, developed strategy and change practice in healthcare and Life Sciences for Big 4 consulting firm to revenues of $ 29.0 M in 30 months – advisory only
  • Managed projects in excess of $ 300 M
  • Sold, designed, and rolled out process improvement program for the US Army (ARCENT) in a theater of war

Timeline

Vice President, GM, Global Life Sciences

Conduent, Inc,
01.2018 - 01.2023

President and Managing Partner

Quint Wellington Redwood
01.2015 - 01.2018

General Manager

Computer Sciences Corporation, Life Sciences
01.2013 - 01.2015

Global Relationship Manager

Xerox Business Services, Inc
01.2012 - 01.2013

Principal

Calibre Systems, Inc, United States Army
01.2009 - 01.2012

Partner

IBM Corporation
01.2008 - 01.2009

Senior Vice President and Managing Partner

Unisys Corporation, Healthcare and Life Sciences
01.2007 - 01.2008

Vice President, Managing Director

EDS Corporation
01.2004 - 01.2006

Vice President, Enterprise Client Executive

EDS Corporation
01.2002 - 01.2004

Principal, (non-CPA Partner)

PricewaterhouseCoopers LLP
01.1994 - 01.2002

Bachelor of Science - Business Administration and Management

Elizabethtown College

Lean Six Sigma Master Black Belt

Website:

Key Publications

  

Author: “Drug Manufacturers Take A Fresh Look as PAPs Continue to Hold Spotlight: Pharmaceutical Executive, January 2021

White Paper: “Digital Transformation and how to realize it”; Quint, Wellington, Redwood, 2016

White Paper: “Lean IT in Healthcare; maximizing value for the Patient”; Quint Wellington Redwood, 2015

Contributing author, “Business Climate Shifts – profiles of change makers”, PricewaterhouseCoopers LLP, 2000, Burke, Trahant and Koonce

Co-author, “What the best organizations do to accelerate change.” ASQ Magazine, 1997, Smith, Dmochowski, and Muscella

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T. J. (Tom) Dmochowski