Althea Jones
CSA
Forest Park,GA
Summary
Detail-oriented and technically proficient individual seeking an entry-level data entry position at Business Credentialing Services Inc., leveraging a diverse background in customer service, shift management, and audio engineering to contribute effectively to the team's objectives.
Overview
3
3
years of professional experience
Work History
Audio Engineer
Airloom Ent.
Atlanta, GA
05.2021 - 01.2024
- Mixed and mastered audio, engineered studio sessions, and managed client communications and scheduling, ensuring high-quality production outcomes
Customer Service Associate CSA
Afni Inc.
Atlanta, GA
12.2021 - 03.2022
- Attended to the needs of Verizon Wireless customer accounts remotely, managing sensitive information and achieving high customer satisfaction ratings
Assistant Store Manager
Family Dollar
Forest Park, GA
04.2023
- Processed and stocked freight, trained workers, and managed daily store operations, demonstrating strong leadership and organizational skills
Delivery Driver
DoorDash/UberEats
Atlanta, GA
04.2019
- Provided food delivery and grocery shopping services, exhibiting reliability and efficiency in meeting delivery deadlines
Education
Certified in Information Technology -
Purdue University-Main Campus, Remote
01.2024
High School Diploma -
Carman-Ainsworth High School, Flint, MI
05.2013
Skills
- Excellent communication
- Interpersonal skills
- Proficient in Microsoft Office Suite
- Google Docs
- Strong attention to detail
- Accuracy
- Experience with data entry
- Analysis
- Technical proficiency in audio engineering software
Assessments
Proficient, Proficient, Proficient, Proficient, Proficient
References
Available upon request
Timeline
Assistant Store Manager
Family Dollar
04.2023
Customer Service Associate CSA
Afni Inc.
12.2021 - 03.2022
Audio Engineer
Airloom Ent.
05.2021 - 01.2024
Delivery Driver
DoorDash/UberEats
04.2019
Certified in Information Technology -
Purdue University-Main Campus, Remote
High School Diploma -
Carman-Ainsworth High School, Flint, MI