Tj Kuhl
Parker,CO
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Sales
Island Hospitality
05.2022 - Current
- Maintaining a positive attitude along with handling large scale groups, BEO's Contracts, Banquet setup-
- Breakdown, Reaching out to leads and generating business, Partnering with the gm to forecast, drive rate, and marking plan, while maintaining banquet staffing and scheduling
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Front Desk Manager
Hilton
05.2022 - 06.2022
- AS a front desk manager I have stepped into a role from hiring to handling guests experience from service to room quality to after checkout, while maintaining staff moral, schedule, and overall knowledge base.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Advisor
Best Buy
08.2019 - 04.2022
- As an advisor at Best Buy I was tasked with helping guests find the right solution through technology by showing multiple options and value in each and every one
- Server
- Built and maintained relationships with clients to provide ongoing support.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Improved processes by recommending operational changes.
Hilton
01.2015 - 06.2021
- Overall at this property I performed a Variety of roles from serving guests in the restaurant to taking care of valet, and the executive lounge, to selling hotel venues and outlets to benefit the guest experience.
Education
High school diploma -
Highlands Ranch High School
05.2019
Bachelor of Science - History Teacher Education
Arapahoe Community College
05.2025
Skills
- Microsoft Outlook
- Cash Handling
- Contract Negotiation
- Property Tours
- Budgeting
- End of Month Responsibility
- CVENT, Meeting Broker, Hotel Planner,
- Catering menu design and pricing
- REV PAR and STR Proficiency
- POS
- Supervising experience
- Restaurant Experience
- Host/Hostess
- Catering
- Microsoft Office
- Event Planning
- Events Management
- Team Recruiting and Onboarding
- P&L Responsibility
- Social Media Marketing
- Client Base Retention
- Quote and Proposal Management
Certification
TIPS Certified
May 2019 to October 2023
Timeline
Director of Sales
Island Hospitality
05.2022 - Current
Front Desk Manager
Hilton
05.2022 - 06.2022
Advisor
Best Buy
08.2019 - 04.2022
Hilton
01.2015 - 06.2021
High school diploma -
Highlands Ranch High School
Bachelor of Science - History Teacher Education
Arapahoe Community College