Keana Lippold
Meriden,CT
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Line Cook
Sicily Coal Fired Pizza
Middletown, CT
02.2022 - 12.2022
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Discarded spoiled food items immediately following established procedures.
- Sliced meats to prepare for cooking and assembly of menu items.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
Assistant Manager in Training, Cook, Cashier
Duchess
Wallingford, CT
08.2020 - 10.2022
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Distributed food to service staff for prompt delivery to customers.
- Replenished food items from inventory and rotated ingredients.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customers' questions and provided information on store procedures or policies.
Warehouse Packer
Amazon
North Haven, CT
06.2019 - 10.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Prep Chef, Dishwasher
Avanti's
CT
07.2021 - 02.2022
- Loaded and unloaded dishwashers, washing by hand large pots or items used on a continuous basis
- Kept stations stocked and ready for use to maximize productivity
- Keep dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items
- Scrubbed pots, pans and trays by hand or cleaned using an industrial washing machine
- Prepped vegetables and ingredients by washing, chopping and dicing
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
- Restocked main kitchen areas with items from shelves, coolers and freezers
- Unloaded trucks to move food and supplies from delivery vehicles to storage areas
- Maintained assigned areas to keep organized and clean by mopping the floor
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep the kitchen sanitized
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Scraped and pre-rinsed food from dirty dishes and placed items in the dishwashing machine
- Sliced meats to prepare for cooking and assembly of menu items
Dishwasher, Prep Chef
Henry's
Meriden, CT
08.2019 - 05.2021
- Scrubbed pots, pans and trays by hand or cleaned using an industrial washing machine
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Developed great team spirit with other personnel by pitching in and helping with task completion
Display Merchandiser
Macy's
Meriden, CT
06.2018 - 11.2019
- Created visual marketing and styled window displays.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Assisted customers in locating desired items within the store.
- Designed and set up advertising signs and displays of merchandise on floor to attract customers.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Placed prices and descriptive signage to enhance displays and promote items.
- Maintained inventory levels by restocking shelves as needed.
Assembly Line Worker
Radio Frequency Systems
Meriden, CT
03.2018 - 02.2019
- Worked quickly and efficiently while maintaining high standards of quality control.
- Organized work area daily to ensure efficient workflow throughout shift.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Assembled components by examining connections for correct fit, fastening parts and subassemblies.
Education
High School Diploma -
H. C. Wilcox Technical High School
Meriden, CT06.2016
Some College (No Degree) -
Auguste Escoffier School of Culinary
Boulder, ColoradoSkills
- Food preparation
- Stock rotation
- Food preparation
- Customer service
- Packing orders
- Food safety
- Team collaboration
- Food presentation
- Cleaning and organization
- Food spoilage prevention
- Knife skills
- Sanitation
- Attention to detail
- Labeling and sorting
- Safety training
- Heavy lifting
- Order picking
- Warehouse operations
- Pallet jack handling
Affiliations
- Gardening
- Landscaping
- Writing music
- Playing my Guitar
References
References available upon request.
Timeline
Line Cook
Sicily Coal Fired Pizza
02.2022 - 12.2022
Prep Chef, Dishwasher
Avanti's
07.2021 - 02.2022
Assistant Manager in Training, Cook, Cashier
Duchess
08.2020 - 10.2022
Dishwasher, Prep Chef
Henry's
08.2019 - 05.2021
Warehouse Packer
Amazon
06.2019 - 10.2022
Display Merchandiser
Macy's
06.2018 - 11.2019
Assembly Line Worker
Radio Frequency Systems
03.2018 - 02.2019
High School Diploma -
H. C. Wilcox Technical High School
Some College (No Degree) -
Auguste Escoffier School of Culinary
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