Tinille Marble II
Alexandria,Virginia
Summary
I have served honorably in the United States Army for six years and reached the rank of Corporal. I was able to lead and develop six Soldiers, Airmen, and Sailors to ensure they were able to accomplish their duties. During my service, I served in USAG Yongsan, South Korea, as a DRSN Technician, I was then assigned to U.S Army Element, Defense Intelligence Agency, Washington, D.C., where I am currently a part of the Pentagon End User Operations team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
End User Operation
U.S. Army Element, Defense Intelligence Agency
12.2020 - Current
- Directly supported the Defense Intelligence Agency (DIA) Director's IT needs
- Monitored and supported the Pentagon, DIA Headquarters, and 3 other satellite locations in the National Capital Region
- Supported 10,000 Pentagon and DIA watch officers
- Resolved 1000+ tickets
- Lead and trained six Soldiers, Airmen, and Sailors, assisting 3 Service Members in promotion
- One of two Service Members to directly support the J2, Director of Intelligence, and their staff
- Supported a critical real-world exercise in the Pennsylvania area, resulting in 99.999% uptime for 120 watch officers for 48 consecutive hours
- Supported all DIA JWICs enabled organizations at the Pentagon, providing technical support and troubleshooting to end users, resolving issues efficiently and effectively
- Monitored and maintained hardware inventory
- Created secure login tokens for end users.
Defense Red Switch Network (DRSN) Technician
362nd Signal Company
12.2019 - 12.2020
- Operated and maintained the Defense Red Switch Network, responsible for providing and maintaining secure communications to the warfighter, conducting missions across South Korea in support of the United States Forces, Korea Commander (USFK CDR), 8th Army Commander (8A CDR), Commander of Naval Forces, Korea CDR (CNFK CDR), Chief of Staff, and Joint Staff
- Performed weekly and monthly maintenance of the DSS-1 and DSS-2A to include maintaining physical backups of the database in accordance with Defense Intelligence Systems Agency (DISA) and U.S
- Army Network Enterprise Technology Command (NETCOM) policies
- Served as the 24 hour on-call technician tasked with: problem solving, troubleshooting, restoring outages, and traveling across South Korea, to our three sites USAG YONGSAN, CAMP HUMPHREYS, and Command Post Theater, Air, Naval, Ground Operations Center (CP TANGO) to provide the mission critical support
- Responsible for servicing and maintaining the DRSN sub hand receipt (SHR) for the 362nd Signal Company to include monthly inventories, issue, turn-in, destruction, and maintenance of equipment, costing over $3,000,000
- Planned and executed multiple successful missions and peninsula wide joint exercises at CP TANGO
- Our team kept our switches, circuits, and trunks above the 99.95% DISA expectation in 2019-2020 by providing 24/7 support.
Student Union A/V
Northern Arizona University
05.2016 - 05.2018
- Configure Audio/Visual equipment in University conference rooms.
- Configure conference room layouts.
- Troubleshoot Audio/Visual issues in conference rooms.
- Configure and troubleshoot Audio/Visual equipment for small and medium sized University events.
- Provide campus information for other students.
- Maintain campus facilities.
Education
Bachelor of Science in Cybersecurity -
Coconino Community College/Northern Arizona University
Flagstaff, Arizona02.2024
Skills
- Communication
- Integrity
- Problem-solving
- Leadership
- Adaptability
- Service support
- Security Certification
Certification
Security+, 01/19/24, CompTIA
Accomplishments
- National Defense Service Medal, 08/01/18, D 1-79 Field Artillery Battalion
- Global War on Terror Service Medal, 08/01/18, D 1-79 Field Artillery Battalion
- Army Good Conduct Medal, 05/01/20, 362nd Signal Company
- Army Achievement Medal, 11/01/20, 362nd Signal Company
- Korea Defense Service Medal, 362nd Signal Company
- Army Overseas Service, 11/01/20, 362nd Signal Company
- Army NCO Professional Development, 12/01/21, U.S. Army Element, Defense Intelligence Agency
Job Related Training
- Information Technology Specialist (25B) - Graduated October 2019
- Basic Leader Course (BLC) - Graduated December 2019
- CompTIA Security+ - Attained January 2024
References
- Joshua Obalua, Chief, Customer Advocacy and Integration Branch, CIO Service Representative, Joshua.Obalua@dodiis.mil
- Staff Sergeant (Air Force) Trent Steele, 01/01/21, 05/01/24, Supervisor, (469) 728-4206
- Specialist (Army) Benjamin Bullock, 12/01/19, 12/01/20, Supervisor, (757) 779-4222
Timeline
End User Operation
U.S. Army Element, Defense Intelligence Agency
12.2020 - Current
Defense Red Switch Network (DRSN) Technician
362nd Signal Company
12.2019 - 12.2020
Student Union A/V
Northern Arizona University
05.2016 - 05.2018
Bachelor of Science in Cybersecurity -
Coconino Community College/Northern Arizona University
Security+, 01/19/24, CompTIA
Similar Profiles
Andrew AlandyAndrew Alandy
Senior IT Support Specialist at NTS Technical Systems DBA Element U.S. Space & DefenseSenior IT Support Specialist at NTS Technical Systems DBA Element U.S. Space & Defense
CAROLYN A. ADKINSCAROLYN A. ADKINS
Summer Intern at Defense Intelligence Agency, DIASummer Intern at Defense Intelligence Agency, DIA
Michael LesterMichael Lester
Intelligence Officer at Defense Intelligence Agency, DIAIntelligence Officer at Defense Intelligence Agency, DIA