Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Troy McCoy

Elizabeth,CO

Summary

A hardworking and reliable Administrative Assistant focused on going above and beyond to support the team and serve customers. Trained in policy writing, asset management, and database systems offering top-notch administrative and database abilities. Motivated to continue to learn and grow both personally and professionally.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Aviation Security Technician - C&E

CCD Denver International Airport
2022.12 - Current
  • Continuously builds and maintains strategic airport partnerships with internal and external stakeholders.
  • Administers and ensures the compliance of the Authorized Signatory Program serving as the coordinator and central point of contact for over 2,000 Signatories.
  • Anticipate and solve Authorized Signatory issues as they relate to our security systems, employee infractions, and regulatory non compliance.
  • Supervise employees both internal and external related to their companies regulatory compliance.
  • Act as the liaison between Airport Security and established companies at DEN
  • Organize and run the A.C.E (Always Challenge Everyone) Program as part of Airport Security insider threat initiatives
  • Developed additional training and communications for Authorized Signatories in an effort to combat submission errors and TSA clearance wait times.
  • Built and published Signatory step-by-step guides to address commonly asked questions resulting in fewer calls and errors from our stakeholder community
  • Administers Airport Security's Vendor/Contractor Standard Participant Sponsorship Program totaling over 400 active participants.
  • Acts as the Security Hearings Officer for violations deemed critical in nature requiring and administrative hearing with Airport Security prior to badge reinstatement.
  • Streamlined the company onboarding processes by implementing efficient workflows and enhancing stakeholder communication.
  • Constantly promoting a culture of continuous learning within the department by advocating for our agents to participate in job shadows and driver training.
  • Serve as Airport Security's designated driver training for non-movement and LAR routes.
  • Serves as a subject matter expert for security regulations, processes, and systems for DEN's Airfield Parking Governance Committee and associated initiatives.
  • Oversee security projects that relate to the Vendor/Contractor and Authorized Signatory Program
  • Actively coordinate with the Airport Security Coordinators and TSA Regulatory Enforcement on Requests for Information for ongoing TSA investigations.
  • Serves as a subject matter expert on Denver Municipal Airport System, Rules and Regulations Part 20, the Airport Security Program, and Airport Security systems and processes.


Aviation Security Assistant II December 2022 - June 2023


System Operations Manager

Lakeside Police Department
2020.06 - Current
  • Manage compliance for police identification cards and system access according to C.R.S. (Colorado Revised Statutes)
  • Manage strategic partnerships with local agencies including Jefferson County, Jeffcom 911, and neighboring police departments.
  • Conduct facility threat assessments and develop tactical response plans to address a multitude of emergencies.
  • Support the towns emergency managements initiatives with a focus on identifying and mitigating threats.
  • Manage contract employees ensuring regulatory compliance within the agency.
  • Oversee large and small scale projects including identifying costs and establishing timelines to ensure project success.
  • Train employees and department stakeholders on technical systems necessary to agency operations.
  • Answer high volume requests through phone and email systems.
  • Review fingerprints for new and existing employees to gain their OSN and ID badge and facility access.
  • Provide updates to the agency regarding changing state and federal laws to ensure all employees are knowledgeable and in compliance of those laws at all times.
  • Manage police report writing software in compliance with Colorado Revised Statutes and Criminal Justice Information Systems regulations.
  • Established a new municipal ticket compliant with Colorado Revised Statutes and the Colorado Model Traffic Code.
  • Manage business telecom systems to include phones, radios, email systems, and agency issued devices.


Continue to provide expertise and services to the town on an as needed basis to support their operations.

Liturgy and Volunteer Coordinator

Ave Maria Catholic Parish
2021.06 - 2022.07


  • Answer questions from parishioners and guests in all forms including, in person, by phone, email, or parish information forms.
  • Connect individuals to ministries and volunteer opportunities in the parish.
  • Manage a group of 200+ volunteers in different liturgical ministries.
  • Oversee training program for all volunteers.
  • Fill, distribute, and receive welcome packets,
  • Ensure our Church, Narthex, Rectory, and additional buildings were safe and secured.
  • Ensured the church was unlocked and lit to prepare to welcome parishioners for weekend masses.
  • Mange signage for parishioners and volunteers ensuring they always had accurate directions and instructions.
  • Place purchase orders for all liturgical supplies to include wine, hosts, vestments, and other needed items.
  • Managed and Implemented digital scheduling system for volunteers encompassing all ministries.
  • Facilitate communication between volunteers and staff members.
  • Build a culture of prayer, discipleship, and teamwork aligned with the values and teachings of the Roman Catholic Church.
  • Responsible for overseeing the set up for mass ensuring all items are prepared on the credence table.
  • Set out appropriate books needed for the celebration of the Mass.
  • Oversee all church ministries and volunteer programs.


Education

High School Diploma -

Ponderosa High School
Parker, CO

Skills

  • Developed expert level knowledge and use Genetec Security Center/Security Desk through archiving and researching regulatory security incidents
  • Leveraged my expertise in SAFE for Aviation Identity Management System by conducting audits and pulling targeted badgeholder reports
  • Mastery of Management Workstation (DEN Access Control System), and Alarm Work Station (DEN Access Control Alarm Monitoring System)
  • Expert level knowledge and application of DEN Rules and Regulations, Part 20 and DEN Airport Security Program through the Infraction Accountability Program
  • Extensive knowledge in C.F.R. 49 part 1542 and how it relates with DEN's Airport Security Program
  • Extensive knowledge of MS Suite including Word, Excel, Powerpoint, Power BI and Access Database
  • Extensive Knowledge of Colorado Revised Statutes through my program development in law enforcement operations
  • Mastery in stakeholder communication and management demonstrated by successful administration and oversight of 2,000 + Authorized Signatories through DEN's Airport Security Program
  • Proven prowess in regulatory training and development as it relates to Denver Rules and Regulations, the Airport Security Program, and C.F.R. 49 part 1542
  • Proficient in E-FORCE Software along with Cypher Court Management System

Accomplishments

  • Established a new municipal ticket compliant with C.R.S. and the Colorado Model Traffic Code for the Town of Lakeside.
  • Selected and participating in DEN's Emergency Management Mentorship.
  • Selected to serve as a subject matter expert on the Airfield Parking Governance Committee/Initiative at DEN.
  • Voted to serve as the 2024 Vice Chair of Technology and Web Media for the Elizabeth Stampede Pro Rodeo. Prior to this appointment I served 3 years as the Vice Chair for Rodeo Sponsorships managing our strategic partnerships.
  • Continuously demonstrated my desire for continuous improvement by creating workflows and changing the processes for company onboarding and insider threat awareness initiatives.

Certification

  • IS-00075 (Military Resources in Emergency Management)
  • ICS 100.b and 100.c
  • IS-00907 (Active Shooter)
  • IS-00800.c (National Response Framework, An Introduction)
  • IS-00200.hcs (Applying ICS to Healthcare Organizations)
  • ICS-200 for Health Care/Hospitals
  • IS-700 (An introduction to the National Incident Management System)
  • IS-230.e (Fundamentals of Emergency Management)
  • IS-2200 (Basic EOC Functions)
  • National Center for State Courts Institute for Court Management: Course Different Work - A First Course In Effective Supervision
  • Notary Public - State of Colorado
  • CPR/First Aid/AED
  • CAPM (In progress)
  • C.M. (In progress)

Additional Information

  • Emergency Medicine Volunteer for US Department of Veteran Affairs
  • National Western Stock Show Volunteer
  • Production Committee for Elizabeth Stampede PRCA Pro Rodeo
  • Ran Elbert County Sheriff's Office Youth Explorer Program as Head Explorer/Lieutenant


Timeline

Aviation Security Technician - C&E

CCD Denver International Airport
2022.12 - Current

Liturgy and Volunteer Coordinator

Ave Maria Catholic Parish
2021.06 - 2022.07

System Operations Manager

Lakeside Police Department
2020.06 - Current

High School Diploma -

Ponderosa High School
  • IS-00075 (Military Resources in Emergency Management)
  • ICS 100.b and 100.c
  • IS-00907 (Active Shooter)
  • IS-00800.c (National Response Framework, An Introduction)
  • IS-00200.hcs (Applying ICS to Healthcare Organizations)
  • ICS-200 for Health Care/Hospitals
  • IS-700 (An introduction to the National Incident Management System)
  • IS-230.e (Fundamentals of Emergency Management)
  • IS-2200 (Basic EOC Functions)
  • National Center for State Courts Institute for Court Management: Course Different Work - A First Course In Effective Supervision
  • Notary Public - State of Colorado
  • CPR/First Aid/AED
  • CAPM (In progress)
  • C.M. (In progress)
Troy McCoy