TJ McGrath
Cincinnati,OH
Summary
An adaptive communicator with a well-maintained record of working directly with customers to deliver quality service. Experienced in interpersonal communication, research, and time-management. Skilled in keeping calm under pressure, effectively listening to clientele, and examining resources to find appropriate information. Provides quality customer service, a boost in team morale, and effective solutions.
Overview
7
7
years of professional experience
Work History
Dog Sitter
Self-employeed
01.2019 - Current
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Enhanced customer satisfaction by providing attentive and personalized care for their dogs.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays..
Sales Representative
Earth Water Company
09.2024 - 01.2025
- Consistently met and exceeded quotas through clever strategic sales plans and effective time management.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional customer support.
- Identified and tapped into new clientele, significantly expanding customer base.
- Utilized social media platforms to engage with potential customers.
Server
LaRosa's Pizzeria
03.2024 - 05.2024
- Demonstrated efficient multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during high-volume shifts for efficient workflow and quality guest experiences.
- Cultivated positive relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Summit Country Day School
Cincinnati, OH05-2023
Skills
- Cash handling
- Customer relationship building
- Customer service
- Guest engagement
- Interpersonal communication skills
- Product and service knowledge
- Product and service sales
- Sales presentations
- Strong work ethic
Timeline
Sales Representative
Earth Water Company
09.2024 - 01.2025
Server
LaRosa's Pizzeria
03.2024 - 05.2024
Dog Sitter
Self-employeed
01.2019 - Current
University of Cincinnati
High School Diploma -
Summit Country Day School
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