T.J. Peterson

• Patrol Cole County to maintain order, prevent illegal activity, enforce laws, and protect the community and citizens.
• Responded to emergency calls and provided appropriate support.
• Serve civil documents.

Enforce city codes and ordinances related to property maintenance, public nuisances, zoning violations, and living conditions. Conduct field investigations and contact property owners to resolve violations. Maintain list of third party abatement contractors. Issue summons if needed. Keep and maintain records of all cases.

Manage daily operations of the Facility. Responsible for the overall safety of the detainees and officers. Train and supervise Detention Officers. Verify paperwork from agencies and the courts to ensure correct processing and releases. Responsible for Officer merit reviews and disciplinary actions when necessary.

Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer
service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Responsible for overall inventory accuracy of the store.
Assist with Loss Prevention including video surveillance, report writing, detaining suspects, and attending court trials.

Opened a new store location and assisted in recruiting and training new staff. Manage daily operations of the store. Addressed customer inquiries and resolved
complaints. Determined staff promotions, demotions, and terminated employees when necessary. Monitor store schedules. Manage loss prevention.