T.J. Walter
Storm Lake,IA
Summary
Dedicated and driven technical professional well-versed in troubleshooting, related wiring, components and use. Skilled at reading technical documentation and handling service calls independently. Careful Install Technician bringing over 4 years of experience carrying out AV Media installations. In-depth understanding of troubleshooting techniques and diagnostic tools to assess problems and develop solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead AV Media and security install technician
Zone Home Entertainment
06.2021 - Current
- Lead Install Tech for Security and AV media systems in commercial and residential environments
- Installing and programming Various Control Systems Including Control4 and RTI
- Hardware Installation of AV Media systems(TVs, Speakers, Projectors, etc.)
- Installation of security equipment including sensors, cameras, and panel
- Pulling and Terminating rg6 and cat 6 wire
- Setting up of internet systems using Ubiquiti and Pakedge
- Troubleshooting on site and remotely of existing systems
- Assembly and organizing Rack hardware and wires
- I have experience through this job with full house, singe room, and conference room applications of Control4
- This Includes lights, shades, garage doors, security systems, and AV media systems
- Security systems include alarm.com line of products and Luma surveillance
- Organizing and Leading on site crew
- Improved customer satisfaction by providing timely and efficient installations of various equipment.
- Continuously updated technical knowledge through training sessions, workshops, and self-directed learning to provide exceptional service to clients.
- Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
- Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
- Diagnosed complex technical issues swiftly using specialized tools and equipment for prompt resolutions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Provided technical support and training to users on new systems to ease transitions.
Education
High school or equivalent -
Alta Aurelia High School
Alta, IA05.2018
Skills
- Control 4 programming (2 years)
- Rti control programming (1 year)
- Alarmcom Installation and setup (2 years)
- Residential Network setup (Pakedge and Ubiquiti) (2 years)
- Effective Communication (With team and customer)
- Diagnostics and troubleshooting
- Diagnostic Testing
- System Configuration
- Security Systems (Alarmcom)
- Service call management
- Field Service
- Excellent Communication
Certification
- Driver's License
- Alarm.com Certified Technician, 08/2023, 08/2025
- Control 4 automation Programmer, 11/2022, Present
- Control 4 Associate Installer, 10/2022, Present
Timeline
Lead AV Media and security install technician
Zone Home Entertainment
06.2021 - Current
High school or equivalent -
Alta Aurelia High School
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