T. James Jackson
Huntsville,AL
Summary
Dedicated and adaptable higher education professional leveraging a multifaceted background encompassing strategic communications, leadership, community engagement, and program management. Adept at developing comprehensive communication strategies and fostering inclusive environments within educational settings. Seeking to apply extensive expertise gathered from diverse roles—ranging from leading student engagement initiatives, orchestrating impactful worship experiences, to directing housing and residence life operations—to drive innovative communication approaches, community building, and organizational success as a Communications Director at South Bend Schools.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coordinator of Student Engagement and Success
Drake State Community And Technical College
07.2023 - 10.2023
- Established a mission and vision for student engagement, fostering leadership, direction, and collaboration among diverse student populations.
- Provided proactive communication to resolve employment-related disputes and ensured confidentiality of student and employee information.
- Led student clubs, activities, and maintained a vibrant social media presence, utilizing photos, videos, and written content.
- Coordinated operations, evaluated outcomes, and managed data to support student development initiatives.
- Developed a comprehensive calendar of student activities, aligning with key events throughout the academic year.
- Liaised with college administration, fostering relationships to promote learning, service, and leadership development.
- Managed travel arrangements, budgets, and logistics for student-related activities, ensuring adherence to college policies.
- Created and disseminated publications related to student services, overseeing accurate records and event coordination.
- Collaborated on major campus events, ensuring successful execution and fostering community-wide relationships.
- Implemented crisis communication strategies, ensuring consistent messaging and support during critical situations, including nights and weekends.
Contemporary Worship Leader
First Baptist, Madison
01.2021 - 06.2023
- Led and directed worship services, ensuring seamless flow and engaging elements.
- Collaborated with the ministry team to create weekly service plans, aligning with the church's message.
- Conducted rehearsals, preparing performances and introducing new music to the congregation.
- Managed stage design to reflect and connect with the church's current themes or seasons.
- Recruited, trained, and developed musicians, singers, and tech team members to meet service needs.
- Developed and managed a yearly budget for the contemporary service, adhering to financial guidelines.
- Cultivated meaningful connections beyond the worship stage, supporting the church's vision and ministers.
Undergraduate Academic Advisor and Outreach Coord.
University Of Alabama In Huntsville
06.2021 - 04.2023
- Provided personalized academic and personal support to students, ensuring their educational progression.
- Conducted academic advisement sessions, interpreting policies and aiding in students' university transitions.
- Developed and instructed educational courses and workshops, fostering collaborative learning experiences.
- Advised 400+ undergraduate College of Business students, ensuring successful academic planning and progress.
- Managed confidential student records and facilitated document transfers as required.
- Guided administrative staff, ensuring procedural requirements were met within the College of Business.
- Established partnerships and recruitment exchanges with educational institutions and organizations.
- Organized and executed outreach events for prospective students, utilizing project management techniques.
- Analyzed data to enhance outreach effectiveness and recommended service improvements.
- Promoted continuous improvement in advising services, integrating technology for student support.
- Collaborated with teams to develop comprehensive communication plans, aligning with organizational goals.
- Cultivated connections beyond advisement, supporting the institution's vision and mission.
- Reviewed and proposed improvements to existing guidelines and procedures, emphasizing innovation and adaptation in strategies.
Resident Director, Charger Village Addition
University Of Alabama In Huntsville
06.2018 - 07.2021
- Oversaw building transitions and established systems for a 400-bed residence hall, coordinating with contractors and architects.
- Cultivated an inclusive community environment, fostering positive relationships among 400 residents.
- Shared 24/7 on-call duty, implementing programs and strategies aligning with the residential curriculum goals.
- Managed data gathering and reporting for Department-wide updates, including during the onset of the COVID-19 pandemic.
- Engaged with parents and guests, addressing concerns and enhancing community interactions.
- Conducted regular community interactions and maintained high visibility, attending events and interacting with residents.
- Supervised Resident Assistants and student staff, conducting evaluations, and managing desk personnel.
- Led recruitment, selection, and training processes for student staff, ensuring a cohesive team.
- Coordinated committees, chaired community service initiatives, advised campus groups, and managed residence hall budgets.
- Organized housing and residence life activities during Summer New Student Orientation, integrating communication strategies.
- Developed and executed comprehensive communication plans to enhance resident engagement and community interactions.
- Collaborated with various organizational levels, communicating effectively both orally and in writing.
- Provided support during crises, referred students to appropriate resources, and facilitated conflict resolution.
Education
Master of Arts - Human Resources
University of Alabama At Huntsville
Huntsville, AL12.2024
Bachelor of Arts - History
Oakwood University
Huntsville, AL05.2018
Skills
- Event Coordination
- Staff Management
- Customer Service
- Business Development
- Team Oversight
- Event Planning
- Document Control
- Strategic Planning
- Diversity, Equity, & Inclusion
- Verbal and Written Communication
- Coordination of Administrative Activities
- Microsoft Office
- Coordinating with Supervisors
Certification
- TargetX Training - August 2023
- Banner Software - June 2018-October 2023
- The Housing Director, THD - June 2018-July 2021
- Microsoft Office - August 2010-Present
Timeline
Coordinator of Student Engagement and Success
Drake State Community And Technical College
07.2023 - 10.2023
Undergraduate Academic Advisor and Outreach Coord.
University Of Alabama In Huntsville
06.2021 - 04.2023
Contemporary Worship Leader
First Baptist, Madison
01.2021 - 06.2023
Resident Director, Charger Village Addition
University Of Alabama In Huntsville
06.2018 - 07.2021
Master of Arts - Human Resources
University of Alabama At Huntsville
Bachelor of Arts - History
Oakwood University
- TargetX Training - August 2023
- Banner Software - June 2018-October 2023
- The Housing Director, THD - June 2018-July 2021
- Microsoft Office - August 2010-Present
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