Microsoft
Timothy J. Fore
Gainesville,GA
Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
20
20
years of professional experience
Work History
Business Partner & Operations
Storehouse Partners, LLC
01.2021 - Current
- Oversee operations for business generating significant revenue while serving loyal client base
- Strive for continuous improvement by reviewing operations, identifying inefficiencies, and integrating solutions to drive sales
- Build brand awareness and loyalty through traditional and digital marketing efforts
- Develop budgets, allocate resources, and ensure fiscal responsibility for business
- Cultivate positive employee environment that results in high levels of retention
- Review industry competitors and ensure pricing meets market conditions
- Create and integrate proven sales strategies to fuel growth
- Execute HR duties, process payroll, and ensure regulatory compliance governing business.
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Established firm's financial strategy by adequately distributing funds across company, monitoring monthly budget and evaluating results.
Business Manager & Risk
State Farm
01.2015 - 01.2021
- Delivered exemplary leadership optimizing office operations while overseeing portfolio of client accounts
- Utilized expansive knowledge regarding commercial, home, auto, and renters’ insurance to educate current and prospective clients on various policy options and coverages
- Commended for growing portfolio by 200 – 300 new accounts annually
- Streamlined scheduling, record tracking, and data communications while augmenting overall performance
- Established and strengthened customer relations through quality service and competitive pricing
- Reviewed premiums, identified discounts, informed clients, and drove retention by building brand loyalty
- Leveraged personal and professional networks to expand client portfolio
- Followed all compliance requirements governing insurance sales
- Surpassed revenue targets, increased sales, and maximized profitability in competitive market sector.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Increased overall team productivity by fostering positive work environment and providing effective leadership.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
Contractor
TJ Fore Designs
01.2008 - 01.2015
- Embraced entrepreneurial spirit and launched business renovating residential homes for clients
- Leveraged acumen for interior / exterior design, project planning, and resource optimization while completing each renovation
- Generated price quotes, sourced materials, and hired sub-contractors for various stages of construction
- Demonstrated ability to execute multiple projects of various sizes simultaneously; serviced over 50 clients and expanded revenue to six figures annually
- Utilized ability to cross-sell to augment value of renovations
- Collaborated with customers on creative ideas and design options
- Forged strong customers relationships that resulted in repeat and referral business
- Crafted customized cabinets and furniture on behalf of clients
- Hired and oversaw subcontractors to meet project needs.
- Managed financial administration, regulatory compliance, and operation of business.
National Sales Manager
Mahdavi Rug Company
01.2007 - 01.2008
- Presided over 25 sales staff, offered comprehensive training, and motivated performance to ramp revenue, targeting $75-$100MN
- Maintained expansive knowledge of products, pricing, and inventory and educated customers accordingly
- Built formidable book of business comprised of both commercial and residential accounts
- Attended trade shows, expanded professional networks, and sourced quality products
- Crafted monthly, quarterly, and annual forecasts while simultaneously defining short and long-term objectives.
- Conducted thorough competitor analysis to identify potential threats and opportunities in marketplace.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
- Implemented systems and procedures to increase sales.
- Implemented rigorous performance metrics to assess team progress and drive accountability, leading to continued success in revenue generation.
- Liaised with marketing and product development departments to maintain brand consistency.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
Financial Representative
State Farm
01.2005 - 01.2007
- Engaged with customers, determined banking needs, and presented products and services to meet those needs
- Opened/closed accounts, facilitated banking transactions, and offered exceptional customer service
- Received loan applications, processed information, and issued approvals or denials of credit
- Conferred with accounts holders and offered expertise on monetary decisions
- Accomplished and surpassed sales and customer service targets.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Improved networking procedures to increase sales by 30%.
Southeast Sales Manager
Beaulieu of America
01.2003 - 01.2005
- Promoted to level of expanded responsibility; managed team of 50 sales and service specialists located in 150+ stores; coalesced processes, amplified revenue, and achieved high levels of customer service excellence
- Established and expanded Southeastern territory considerably over period of 24 months; attained and exceeded revenue targets while outpacing competitors, averaging $25-$30MN annually.
- Coordinated with marketing team to create targeted advertising campaigns, increasing brand visibility in region.
- Directed sales support staff in administrative tasks to help sales reps close deals.
National Sales Manager
Beaulieu of America
01.2002 - 01.2003
- Entrusted to lead team of 25 in sales and service operations while offering soft surface and flooring products
- Trained, mentored, and coached team members in proven sales and customer satisfaction methodologies
- Achieved and surpassed benchmarks consistently amid competitive market sector, averaging $50-75MN annually.
- Conducted thorough competitor analysis to identify potential threats and opportunities in marketplace.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Education
Bachelor of Science - Management Information Systems
American InterContinental University
Atlanta, GAAssociate of Arts - International Business
American InterContinental University
Atlanta, GASkills
- Business development and planning
- Data Confidentiality
- Lead Generation
- Decision-Making
- Sales Quota Management
- Account Management
- Business Analytics
- Business growth and retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Timeline
Business Partner & Operations
Storehouse Partners, LLC
01.2021 - Current
Business Manager & Risk
State Farm
01.2015 - 01.2021
Contractor
TJ Fore Designs
01.2008 - 01.2015
National Sales Manager
Mahdavi Rug Company
01.2007 - 01.2008
Financial Representative
State Farm
01.2005 - 01.2007
Southeast Sales Manager
Beaulieu of America
01.2003 - 01.2005
National Sales Manager
Beaulieu of America
01.2002 - 01.2003
Bachelor of Science - Management Information Systems
American InterContinental University
Associate of Arts - International Business
American InterContinental University
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