Tjode Miley
Electric City,WA
Summary
Reliable professional with background in front desk registration, facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision and confidentiality. Skilled in operating computers, printers, cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure a positive and safe work environment.
Overview
13
13
years of professional experience
Work History
School Custodian
Lake Roosevelt School District
Coulee Dam, WA
05.2018 - 11.2023
- Cleaned building floors by sweeping, mopping or vacuuming.
- Notified building managers about needed repairs to maintain public safety.
- Replenished restroom supplies such as soap, paper towels and toilet tissue.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Responded quickly to emergency situations such as fires or spills involving hazardous materials.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Front Desk Registration Specialist
Coulee Medical Center
Grand Coulee, WA
03.2013 - 11.2014
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Asked various questions from clients to obtain the information necessary for paperwork.
- Attended meetings and training sessions as requested by supervisors.
- Worked with nurses and other clinic staff to process patients and direct to appropriate departments.
- Provided excellent customer service to patients and their families regarding registration process.
- Identified areas where improvements could be made in the registration process and worked with management on implementing changes.
- Politely and personably welcomed incoming clients and offered seats prior to beginning registration process.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Cross-trained other staff members on registration processes when needed.
Enviromental Services Specialist
Coulee Medical Center
Grand Coulee, WA
03.2011 - 03.2013
- Responded quickly to calls for spills and other potentially dangerous situations.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Completed routine maintenance checks, notifying management of needed repairs.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face.
Education
Some College (No Degree) - Criminal Justice
Grays Harbor Community College
Aberdeen, WASkills
- Facility maintenance
- Reliability and punctuality
- Excellent communication skills
- Work prioritization
- Work independently
- Responsible and dependable
- Janitorial procedures
References
References available upon request.
Timeline
School Custodian
Lake Roosevelt School District
05.2018 - 11.2023
Front Desk Registration Specialist
Coulee Medical Center
03.2013 - 11.2014
Enviromental Services Specialist
Coulee Medical Center
03.2011 - 03.2013
Some College (No Degree) - Criminal Justice
Grays Harbor Community College
Similar Profiles
Nicole MannNicole Mann
Special Education Teacher at Roosevelt School District 66Special Education Teacher at Roosevelt School District 66
Monique PaigeMonique Paige
Assistant Principal - Eng. Math, & CTE at Dallas Independent School District, Roosevelt HSAssistant Principal - Eng. Math, & CTE at Dallas Independent School District, Roosevelt HS
Tywaun SanfordTywaun Sanford
5th Grade/5th and 6th Grade Teacher at Roosevelt Union Free School District5th Grade/5th and 6th Grade Teacher at Roosevelt Union Free School District
Addyson YonakaAddyson Yonaka
Barista at Cafe EspressoBarista at Cafe Espresso
Aspen SmithAspen Smith
YCC Crewmember at National Park ServiceYCC Crewmember at National Park Service