TK BURKS
Marietta,GA
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Air Operations Manager
Louis Berger
06.2021 - Current
- Manage facility operations: receive, post, and relay flight data information, clearances, and messages
- Issue arrival and departure instructions, aviation weather information, and special advisories to aircraft operating under their control
- Issue information and clearances for properly separating and sequencing aircraft and monitors the flight progress of aircraft
- Issue information and instructions for the orderly movement of traffic (aircraft, vehicles, and pedestrians) in the movement area
- Coordinate with other controllers, facilities, and agencies to provide prompt ATC services
- Coordinate arrival and departure times with flight operations and maintain facility logs
- Assist aircraft in emergency or distress situations
- Follow FAA, ICAO, DOD, and host nation aviation regulations and procedures.
Air Operations Manager
IAP Worldwide Services/NATO
07.2020 - 02.2021
- Oversaw the safe and successful completion of over 36,000 flight operations
- Worked within cross functional multicultural teams to aid US/NATO/German Air Forces (GAF) to track production statistics and ensure monthly goals were achieved
- Coordinated interagency airspace utilization with foreign ATC facilities to support flight operations near congested airspace and airports.
Air Operations Manager / Program Manager
United States Navy
03.2000 - 03.2020
- Responsible for managing a team of 130+ salaried and indirect employees and performance management during daily operations
- Delivered daily, monthly, quarterly and annual employee performance reviews
- Served as a liaison between foreign agencies and U.S
- Ensuring operations were compliant with legal and regulatory requirements
- Led multi-cultural cross-functional teams to evaluate, analyze, and document existing and new/revised directives and policies
- Responsible for strategic resource sourcing, contract and vendor management
- Implemented process improvement and client management procedures between U.S./NATO forces which resulted in mitigating conflicts and reducing flight delays by 20%
- Implemented Lean Six Sigma methodology to major revisions of policy and procedure manuals, greatly improving inefficiencies while enhancing mission capabilities/readiness
- Managed senior management and key stakeholders expectations to organize, plan and supervise ATC facility training, certification, and standardization programs in accordance with Federal Aviation Administration (FAA)/International Civil Aviation Organization (ICAO) regulations
- Maintained, supervised and facilitated on-the-job training (OJT) programs, which resulted in zero discrepancies during Quality Assurance evaluations
- Developed project scope, milestones and managed deliverables
- Led multi-phase cross-functional project operations in support of organizational goals and reported status updates directly to senior management, resulting in a 60% increase in program improvement
- Performed budget management and created presentations for procurement, testing, maintenance and tracked KPIs and managed supply chain management to ensure adequate inventory levels were maintain to support mission readiness requirements.
Education
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL01.2019
Skills
- Program Management
- Complex Problem Solving
- Conflict Management
- Strategic Planning
- Training & Development
- Process Improvement
- Team Building
- Customer Service
- US Military Veteran
- Active US Secret Clearance
- Risk Management
- Organizational Leadership
- Compliance
- Audit
- MS Office Suite (Excel, Word and PowerPoint)
- Program Administration
- Performance Reporting
- Organizational Management
Certification
Control Tower Operator, FAA #3030853
Community
- Daniel of Jacksonville, 2016
- Habitat for Humanity, 2016
Timeline
Air Operations Manager
Louis Berger
06.2021 - Current
Air Operations Manager
IAP Worldwide Services/NATO
07.2020 - 02.2021
Air Operations Manager / Program Manager
United States Navy
03.2000 - 03.2020
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University - Daytona Beach
Control Tower Operator, FAA #3030853
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