Organized and dependable administrative professional with a solid background in legal studies, and over 5 years of experience supporting offices across education, healthcare, and government sectors. Highly skilled in documentation management, scheduling, customer service, and day-to-day office operations. Proficient in Microsoft Office Suite, with a proven ability to manage multiple priorities in fast-paced environments, and consistently deliver high-quality support to both internal teams and external stakeholders.
Provided support services, including housekeeping and medication management, while ensuring adherence to safety and privacy standards.
Maintained detailed records to ensure service compliance.
Coordinated office documents, attendance records, and meeting logistics.
Ensured accuracy and compliance in internal documentation and videos
Supported event coordination, including ordering food for staff meetings and events.
Served as the point of contact for staff and faculty leadership.
I interviewed clients, and collected and verified documentation for workforce programs.
Maintained accurate client records, and conducted data entry for compliance.
Answered and directed calls, managed appointments, and assisted walk-in clients.
Managed document filing and updates for employment programs.
Supported front-desk operations, assisting teams with projects and office equipment as needed
Legal and regulatory research
Document management
Contact review
Office administration
scheduling
Systems security and auditing
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Policy interpretation
Record keeping
Client services management