T. Katie (Noble) Morrissey
Greater Indianapolis,IN
Summary
Innovative professional skilled in creating and implementing marketing strategies, executing budgeting plans and utilizing market research to identify customer needs. Demonstrated ability in increasing brand visibility and market share. Possesses excellent communication and customer service skills.
Overview
16
16
years of professional experience
Work History
Account Manager, Digital Marketing + HubSpot
Vendilli Digital Group
03.2022 - Current
- Develop and maintain strong relationships with clients, acting as the primary point of contact for all account-related matters.
- Strategize and execute digital marketing campaigns across various channels including social media, search engines, email, and display advertising to meet client objectives and KPIs.
- Analyze campaign performance data, derive insights, and provide actionable recommendations for optimization to drive continuous improvement and achieve client goals.
- Collaborate cross-functionally with internal teams such as creative, content, and analytics to ensure seamless execution of client deliverables and maximize client satisfaction.
- Stay abreast of industry trends, emerging technologies, and best practices in digital marketing to provide thought leadership and innovative solutions to clients.
Project Manager, Digital Marketing + HubSpot
Inbound AV
08.2021 - 04.2022
- Oversee the end-to-end project management lifecycle for multiple digital marketing campaigns, ensuring timely delivery within scope, budget, and quality standards.
- Collaborate with clients to define project requirements, objectives, and success criteria, and translate them into actionable project plans and timelines.
- Coordinate with cross-functional teams including designers, developers, copywriters, and analysts to execute project tasks and deliverables efficiently.
- Monitor project progress, identify potential risks or obstacles, and implement mitigation strategies to ensure projects stay on track and meet deadlines.
- Serve as the primary point of contact for clients, providing regular updates on project status, addressing any concerns, and managing expectations throughout the project lifecycle.
Project Manager, Digital Marketing + HubSpot
Inbound Back Office
03.2021 - 08.2021
- Conduct post-project evaluations to assess performance, gather feedback, and identify areas for improvement, ensuring continuous optimization of project management processes.
- Utilize project management tools and software to track tasks, milestones, and resource allocation, ensuring transparency and accountability across the team.
- Foster a collaborative and positive team environment, promoting communication, teamwork, and knowledge sharing among project team members.
- Stay informed about industry trends, emerging technologies, and best practices in project management and digital marketing, and apply relevant insights to enhance project outcomes.
- Act as a mentor and coach to junior project management staff, providing guidance, support, and professional development opportunities to help them grow in their roles.
Community Engagement Manager
Dysautonomia International
03.2019 - 08.2021
- Develop and implement strategies to engage and grow the organization's community through various online and offline channels, including social media, events, newsletters, and volunteer programs.
- Serve as the primary liaison between the organization and its community members, responding to inquiries, addressing concerns, and fostering a sense of belonging and connection.
- Plan and execute community events, workshops, and outreach activities to promote awareness of the organization's mission, programs, and impact.
- Collaborate with internal teams to develop content and materials that resonate with the community, including newsletters, blog posts, social media updates, and promotional materials.
- Monitor and analyze community engagement metrics to assess effectiveness of initiatives, identify areas for improvement, and make data-driven recommendations to enhance community engagement efforts.
Spa Manager
Hand & Stone Massage and Facial Spa
09.2013 - 03.2019
- Oversee daily spa operations, including staff management, scheduling, and inventory management, to ensure the highest level of service and guest satisfaction.
- Develop and implement strategies to drive revenue growth, including promoting spa services, packages, and retail products, and monitoring financial performance against targets.
- Hire, train, and mentor spa staff to deliver exceptional customer service, uphold brand standards, and create a welcoming and luxurious atmosphere for guests.
- Collaborate with vendors and suppliers to source premium products and equipment, negotiate contracts, and maintain inventory levels to meet the needs of the spa.
- Maintain a clean, safe, and relaxing environment in compliance with health and safety regulations, and address any issues or concerns promptly to uphold the spa's reputation for excellence.
Executive Assistant
Barbizon Modeling & Talent Agency
03.2008 - 09.2013
- Provide high-level administrative support to the agency's executives, including managing calendars, scheduling appointments, coordinating travel arrangements, and organizing meetings.
- Act as a liaison between the agency's executives and clients, talent, and industry contacts, maintaining professional and confidential communication on behalf of the executives.
- Assist with the coordination and execution of auditions, photo shoots, and other talent-related events, ensuring all logistics are handled efficiently and professionally.
- Manage and prioritize incoming inquiries, correspondence, and requests, handling them promptly and accurately, and escalating urgent matters as needed.
- Conduct research, compile reports, and assist with special projects as assigned by the executives, contributing to the overall success and efficiency of the agency's operations.
Education
Bachelor of Science - Communications
Colorado State University
Associate of Arts - Media Arts
Sheridan College
Associate of Arts - Film And Video Production
New York School of Film & Television
Skills
- Customer Data
- Digital Marketing
- HubSpot
- Presentation Skills
- Leadership
- Project Management
- Advertising
- Business Development
Timeline
Account Manager, Digital Marketing + HubSpot
Vendilli Digital Group
03.2022 - Current
Project Manager, Digital Marketing + HubSpot
Inbound AV
08.2021 - 04.2022
Project Manager, Digital Marketing + HubSpot
Inbound Back Office
03.2021 - 08.2021
Community Engagement Manager
Dysautonomia International
03.2019 - 08.2021
Spa Manager
Hand & Stone Massage and Facial Spa
09.2013 - 03.2019
Executive Assistant
Barbizon Modeling & Talent Agency
03.2008 - 09.2013
Bachelor of Science - Communications
Colorado State University
Associate of Arts - Media Arts
Sheridan College
Associate of Arts - Film And Video Production
New York School of Film & Television
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