Betrand Agbor

Las Vegas,NV

Summary

Results-driven Data Center Infrastructure & Operations professional with extensive experience deploying, troubleshooting, and maintaining cutting-edge hyperscale physical infrastructure. Proven expertise managing large-scale server turnups, component-level platform support, and capacity deployments within complex machine learning and cloud environments. Adept at diagnosing straightforward to complex issues, utilizing software tracking tools, enforcing strict data security/media integrity standards, and collaborating across cross-functional teams to exceed operational Service Level Objectives (SLOs). Capable of executing physically demanding installations and operating within 24/7 non-standard shifts.

Overview

year of professional experience

Certification

Work History

Operations Manager – Data Center Infrastructure & Logistics

DSV

Las Vegas, NV

10.2025 - Current

Infrastructure Deployment: Directed the physical deployment and commissioning of servers across 17 hyperscale data center locations, consistently hitting critical capacity milestones under tight timelines.
Site Turnups & Platform Launch: Directed hardware readiness and execution for major site turnups (including PFG 1 & 2, HTO, MSA 1 & 2), integrating complex infrastructure systems.
Hardware Operations & ML Support: Maintained and supported advanced machine learning infrastructure platforms (Stellaris, GhostFish, GhostLite, ViperLite) alongside cooling infrastructure solutions.
Diagnostics & Maintenance: Diagnosed and resolved physical layer infrastructure issues across high-density server clusters; performed rigorous "thug tests" to validate critical cable connectivity, verified optimal component population, and audited power rectifier and battery seating to ensure maximum uptime and uninterrupted performance.
SLO & Process Control: Established baseline tracking workflows to maintain strict SLAs/SLOs, utilizing root cause analysis to eliminate hardware deployment bottlenecks and standardize technical processes.
Asset Decommissioning: Coordinated countless seamless infrastructure decommissions and high-volume MAAT moves, ensuring every phase strictly adhered to data center SOPs.
Workforce & Resource Allocation: Led a cross-functional technical support and deployment workforce of 45 employees, optimizing materials, tool allocation, and shift schedules to meet rigorous 24/7 operational targets.

Operations Supervisor – Data Center Logistics & Systems Support

DB Schenker

Las Vegas, NV

02.2025 - 10.2025

Inventory & Media Tracking: Managed asset lifecycle operations, verifying the integrity, movement, and standard compliance of technical equipment, infrastructure parts, and data media components.
Workflow Optimization: Conducted root cause analysis on structural workflows to minimize technical inventory discrepancies, streamlining the flow of physical server and networking components.
Team Collaboration & Safety: Guided technical teams on shift performance and material handling processes, adhering strictly to safe physical deployment practices and operational efficiency targets.

Education

Bachelor of Science - Geography

University of Buea

10.2012

Post-Graduate Certificate - Cybersecurity Technology

University of Maryland Global Campus

Skills

Data Center Infrastructure: Server & Network Hardware Deployment, Infrastructure Turnups, Capacity Lifecycle Management
Technical Troubleshooting: Hardware Diagnostics, Part Replacement, Component-Level Repairs, Fault Isolation
Data Security & Media Integrity: Media Tracking, Data Erasure Standards, Secure Disassembly, End-of-Life (EOL) Maintenance

Operations & Standards: SLA/SLO Adherence, Continuous Improvement, Root Cause Analysis, Process Standardization
Cross-Functional Teamwork: Project Leadership, Workforce Resource Allocation, Documentation Creation, Vendor Management