Tkeyah Atkins
Memphis,TN
Summary
Energetically driving success at Kroger and other notable companies, I leveraged my keen attention to detail and robust teamwork skills to enhance operational efficiency and customer satisfaction. Recognized for quick learning and adeptness in order fulfillment, my contributions led to significant process improvements and a positive, collaborative workplace culture.
Overview
3
3
years of professional experience
Work History
ClickList Associate
Kroger
03.2024 - Current
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage.
- Enhanced customer satisfaction by efficiently processing and organizing online orders.
- Adhered to food safety guidelines when handling perishable items, ensuring optimal freshness upon delivery or pickup.
- Coordinated closely with management in analyzing data related to online orders for continuous improvement efforts.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Participated in cross-training initiatives within the store to better understand all aspects of operations.
Loader
UPS
08.2023 - Current
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members to maintain efficient workflow.
Stock Lead / Stock Associate
Ross Dress For Less
05.2021 - 06.2023
- Identified opportunities for process improvement within the stockroom operations to enhance efficiency and productivity.
- Aided in minimizing stock shortages by proactively identifying low inventory levels and promptly alerting management to initiate replenishment orders.
- Managed returns processing effectively by inspecting damaged items, updating inventory records, and initiating refunds or exchanges as appropriate.
- Coordinated seamless inventory transfers between departments or store locations as needed.
- Assisted in annual physical inventory counts ensuring accuracy and compliance with company guidelines.
- Maintained effective communication with sales staff regarding product availability, shipment arrivals, and merchandise-related inquiries.
- Contributed to positive workplace culture by demonstrating strong work ethic, adaptability, teamwork ability, professionalism under pressure situations.
Education
High School Diploma -
Douglass High School
Memphis, TN05.2016
Skills
- Order Fulfillment
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Time Management
- Dependable and reliable
- Attention to Detail
- Warehouse Safety
- Motivated Team Player
- Safety Procedures
- Cash Register Operations
- Staff Training
Timeline
ClickList Associate
Kroger
03.2024 - Current
Loader
UPS
08.2023 - Current
Stock Lead / Stock Associate
Ross Dress For Less
05.2021 - 06.2023
High School Diploma -
Douglass High School
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