T'Keyiah Pittman
Hattiesburg,Mississippi
Summary
Driven business woman with exceptional record of accomplishments in exceeding sales, service, and performance targets. In-depth understanding of products, services, and market conditions.
Results-oriented individual with over 13 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele.
As a dedicated and motivated real estate agent with right under one year of experience, I am committed to helping clients find their dream homes or sell their properties. I bring enthusiasm, local market knowledge, and willingness to go the extra mile to ensure a smooth and successful transaction. I'm eager to continue learning and growing in this dynamic industry.
Overview
8
8
years of professional experience
Work History
Office Manager
Altruistic Care LLC
Hattiesburg, MS
06.2022 - Current
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Recruited and trained new employees to meet job requirements.
Realtor
EXIT Southern Realty
Hattiesburg, MS
05.2023 - 03.2024
- Represented buyers and sellers in major real estate transactions.
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Researched and determined competitive market price.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Generated list of properties to meet specific client needs.
- Promoted sales through advertising, open houses and Multiple Listing Services.
Supervisor 1
SaviLinx(ME CDC)
Hattiesburg, Mississippi
03.2021 - 06.2022
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Coached staff members to develop long-term career goals.
- Monitored employee productivity to provide constructive feedback and coaching.
Customer Service Agent
SaviLinx
Hattiesburg, MS
10.2020 - 02.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Managed high-volume of inbound and outbound customer calls.
- Reviewed files, records and other obtained documents to respond to customer requests.
Seasonal Management
Victoria’s Secret
Hattiesburg, Mississippi
07.2019 - 01.2021
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped average of customers per day by responding to inquiries and locating products.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Regional Leader
Primerica
Hattiesburg, Mississippi
10.2018 - 02.2020
- Managed administrative needs of group, including recordkeeping and report writing, with team.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Oversaw all facets of ground supply administration, operations and personnel for operation.
- Oversaw gathering of intelligence and combat information to support troops on ground.
- Led operational planning teams to address field and base concerns with minimal delays.
- Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
- Contributed to development, planning and completion of project initiatives.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Kept team on track by assigning and supervising their activities and giving constructive criticism
Store Manager
Jimmy Jazz
Hattiesburg, Mississippi
07.2016 - 11.2019
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated store pricing, signage and merchandising to promote specials, sales and discounts.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Managed inventory tracking and physical inventory counts to minimize loss.
Education
Real Estate 101, 60 Hours - Real Estate
Real Estate Training Institute
Hattiesburg, MS04.2019
High School Diploma -
Wayne County High School
Waynesboro, MS05.2009
Some College (No Degree) - Marketing
University Of Southern Mississippi
Hattiesburg, MSSkills
- Brand promotions
- Relationship selling
- Dispute mediation
- Merchandising knowledge
- POS system operation
- Product Sales
- Excellent communication skills
- Superb time management
- Reliable and punctual
- Business development
- Written and oral communication skills
- Adaptability and Flexibility
Timeline
Realtor
EXIT Southern Realty
05.2023 - 03.2024
Office Manager
Altruistic Care LLC
06.2022 - Current
Supervisor 1
SaviLinx(ME CDC)
03.2021 - 06.2022
Customer Service Agent
SaviLinx
10.2020 - 02.2022
Seasonal Management
Victoria’s Secret
07.2019 - 01.2021
Regional Leader
Primerica
10.2018 - 02.2020
Store Manager
Jimmy Jazz
07.2016 - 11.2019
Real Estate 101, 60 Hours - Real Estate
Real Estate Training Institute
High School Diploma -
Wayne County High School
Some College (No Degree) - Marketing
University Of Southern Mississippi
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