T'Khia Harris

Resolved customer inquiries efficiently, ensuring timely responses to service requests. Managed scheduling and dispatching of transportation services to optimize resource allocation. Collaborated with cross-functional teams to improve client transportation and enhance customer satisfaction.

Enhanced customer satisfaction by resolving inquiries and complaints efficiently. Promoted sales by recommending products based on customer needs and preferences. Streamlined checkout processes to minimize wait times and improve overall service efficiency. Maintained product knowledge to effectively assist customers with their purchasing decisions.

Provided excellent customer service by answering inquires with accurate feedback. Improved customer satisfaction by gathering customer feedback through surveys and active listening skills. Assisted customer with billing and payment inquires. Collaborated with team members to enhance service delivery and streamline processes.

Installed and configured hardware, software, networks, printers , and scanners. Maintained user accounts in Active Directory. Resolved troubleshoot inquires, and hardware issues with necessary replacement.