Enthusiastic training professional successful at developing training plans and supplementary materials to help team members excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
14
14
years of professional experience
Work History
Trainer
Medline Industry
08.2018 - 07.2024
Mentored new hires, resulting in stronger staff development and increased productivity.
Developed and implemented successful onboarding program.
Facilitated virtual, in-person and blended learning sessions.
Worked with vendors to customize courseware to accommodate business needs.
Provided coaching and mentoring to employees.
Taught new team members correct procedures for all areas of operations.
Handled multiple tasks simultaneously to maximize work efficiency.
Examined shipments for quality and accuracy.
Loaded warehouse trailers using Raymond forklift.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Delivered feedback to decision-makers regarding employee performance and training needs.
Set positive example for team members by providing high-quality, efficient service.
Traveled to several different branches to assist and train new team members.
Picked and packed medical orders for hospitals and customer specific orders promptly and accurately.
Performed quality inspections and matching for Customer orders prior to delivery.
Forklift Driver
AMAZON
06.2017 - 07.2018
Package finished products and prepare them for shipment
Operate machinery and heavy equipment, such as forklifts
Build pallets, maintain an orderly work environment to facilitate efficient work flow and maintain a safe workspace
Powered Industrial Truck (PIT) Ambassador Conducts classes for 5 types of (PIT)Conducts training sessions and practical sessions
Training Supervisor
PIEDMONT AIRLINES/US AIRWAYS
10.2010 - 12.2016
Train workers in proper operational procedures and functions and explain company policies
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage
Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
Apply customer/guest feedback to service improvement efforts.
Education
Bachelor of Science - Sport And Exercise Psychology & Business
WEST VIRGINIA UNIVERSITY
Morgantown, West Virginia
08.2009
High School Diploma -
WEST CHARLOTTE HIGH SCHOOL
Charlotte, North Carolina
06.2004
Skills
AAU Girl's Head Basketball Coach
Basketball Camps West Virginia University
Basketball Camps University of Virginia
Strategic Thinking
Performance monitoring
Coaching and Mentoring
Training delivery
Remote Learning
Timeline
Trainer
Medline Industry
08.2018 - 07.2024
Forklift Driver
AMAZON
06.2017 - 07.2018
Training Supervisor
PIEDMONT AIRLINES/US AIRWAYS
10.2010 - 12.2016
Bachelor of Science - Sport And Exercise Psychology & Business
WEST VIRGINIA UNIVERSITY
High School Diploma -
WEST CHARLOTTE HIGH SCHOOL
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