Terri Grothe
Yukon,OK
Summary
Accomplished Human Resources Coordinator with a proven track record at SRM, Inc., adept in payroll processing and maintaining confidentiality. Excelled in enhancing employee relations and streamlining HR operations, achieving a significant reduction in payroll discrepancies. Skilled in Microsoft Office, demonstrating strong management support and a commitment to accuracy and compliance.
Overview
19
19
years of professional experience
Work History
Human Resources Coordinator
SRM, Inc. Dba Schwarz Ready Mix
02.2022 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping for more than 200 employees.
- Managed payroll processing for more than 200 employees, ensuring accuracy and compliance with state and federal regulations.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Implementation Specialist
Whipfli
09.2019 - 01.2022
- Managed up to 25 different implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Developed strong relationships with more than 125 clients, fostering trust and confidence in the implementation process.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Enhanced customer satisfaction with timely resolution of issues during project implementations.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
- Created user accounts and assigned permissions.
Payroll Specialist
Employers Resource Group
09.2005 - 01.2019
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing for more than 60 clients per week.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
- Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Tracked employee vacation, sick and personal time.
- Processed manual checks for employees in accordance with company policies.
Education
Bachelor of Science - Business Administration
North Western Oklahoma State University
Alva, OK05.1985
Associate of Science - Business Administration
Northern Oklahoma College
Tonkawa, OK12.1983
No Degree - Business Administration
Baptist Bible College
Springfield, MOSkills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office
- Payroll processing
- Payroll and benefits administration
- Employment record verification
- Human resources operations
- Management support
- Unemployment claims
Timeline
Human Resources Coordinator
SRM, Inc. Dba Schwarz Ready Mix
02.2022 - Current
Implementation Specialist
Whipfli
09.2019 - 01.2022
Payroll Specialist
Employers Resource Group
09.2005 - 01.2019
Bachelor of Science - Business Administration
North Western Oklahoma State University
Associate of Science - Business Administration
Northern Oklahoma College
No Degree - Business Administration
Baptist Bible College
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