Tiffany Jameson
Orlando
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
AdventHealth
01.2025 - Current
- Supervised 14 pharmacy technicians and coordinated day-to-day assignments.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Spearheaded and implemented new projects to expand scope of engagement.
Certified Pharmacy Technician Lead
Advent Health Winter Park
01.2022 - 01.2025
- Manages medication history team including training, scheduling, and facilitating staff meetings
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Certified Pharmacy Technician
Walgreens
10.2021 - 03.2022
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Shift Manager/Key Holder
McDonald's
01.2018 - 09.2021
- Researched issues to obtain appropriate answers to customer inquiries.
- Processed cash, credit, debit, and check payments.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Mentored new sales associates to contribute to store's positive culture.
- Trained newly hired sales team in upselling techniques.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
Assistant Store Manager
Circle K
01.2013 - 01.2018
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
Associate of Applied Science - Pharmacy
Seminole State College of Florida
Sanford, FL12.2021
Skills
- Pyxis MedStation
- Pharmacy Records Management
- Assisting Pharmacists
- Workflow optimization
- Drug inventory control
- FDA and HIPAA compliance
- Updating medication histories
- Pharmacy operations
- Sterile technique
- New hire onboarding
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician
Timeline
Pharmacy Technician Supervisor
AdventHealth
01.2025 - Current
Certified Pharmacy Technician Lead
Advent Health Winter Park
01.2022 - 01.2025
Certified Pharmacy Technician
Walgreens
10.2021 - 03.2022
Shift Manager/Key Holder
McDonald's
01.2018 - 09.2021
Assistant Store Manager
Circle K
01.2013 - 01.2018
Associate of Applied Science - Pharmacy
Seminole State College of Florida