Tmaj Griffin-Toblert
Winston Salem,NC
Summary
Proven leader and skilled material handler, adept in complex problem-solving and maintaining workplace cleanliness, significantly enhanced operational efficiency at Mohawk Industries Inc. Excelled in team leadership and customer service, driving productivity and safety. Expert in loading and unloading, consistently prioritized pedestrian safety and adherence to regulations, fostering a positive and safe work environment.
Overview
8
8
years of professional experience
Work History
Reach Forklift Operator
Mohawk Industries Inc
05.2022 - 01.2025
- Advanced company goals related to sustainability initiatives by properly sorting recyclable materials during daily tasks when applicable.
- Facilitated smooth workflow within the warehouse by proactively identifying bottlenecks and addressing them promptly.
- Supported warehouse operations by performing routine maintenance on reach forklifts and reporting any mechanical issues promptly.
- Maintained high safety standards with thorough pre-operation inspections of reach forklift equipment.
- Demonstrated adaptability in adjusting to shifting priorities, managing multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.
- Improved inventory accuracy by executing precise put-away procedures for incoming materials.
- Collaborated with team members to complete large-scale projects, such as warehouse reorganization or seasonal stock rotation.
- Minimized downtime during peak periods by swiftly locating and retrieving high-demand items using the reach forklift efficiently.
- Reduced product damage incidents through diligent operation of reach forklift equipment, adhering to weight limits, height restrictions, and proper stacking techniques consistently.
- Increased warehouse efficiency by expertly operating reach forklift equipment for material handling tasks.
- Enhanced communication between departments by providing updates on material availability and shipment statuses regularly.
- Served as a reliable team member, consistently arriving on time and prepared for daily duties.
Manager
Walmart
12.2018 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Little Caesars Pizza
06.2018 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Material Handler
Hanes Brand
03.2018 - 08.2018
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
Crew Member
McDonald's
08.2016 - 01.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
North Forsyth High School
Winston-Salem, NC06-2017
Skills
- Order picking
- Pedestrian safety
- Adherence to safety regulations
- Customer service
- Team leadership
- Decision-making
- Complex Problem-solving
- Material handling
Timeline
Reach Forklift Operator
Mohawk Industries Inc
05.2022 - 01.2025
Manager
Walmart
12.2018 - 04.2022
Manager
Little Caesars Pizza
06.2018 - 12.2018
Material Handler
Hanes Brand
03.2018 - 08.2018
Crew Member
McDonald's
08.2016 - 01.2018
High School Diploma -
North Forsyth High School
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