Tmeka Chow
Brooklyn,NY
Summary
Reliable and detail-oriented professional with experience in customer support, inventory management and clerical tasks. Skilled in troubleshooting issues, coordinating logistics and ensuring efficient operations in fast-paced environments. Quick learner with strong organizational abilities and a commitment to providing excellent service. Seeking to apply problem-solving and operational skills in a Technical Media Support role at NYU.
Overview
9
9
years of professional experience
Work History
Childcare Provider
Private Family Client
11.2023 - Current
- Monitored and operated household equipment, including baby monitors, bottle warmers and child safety devices.
- Assisted with problem-solving and quick decision-making to handle unexpected situations.
- Maintained a clean and organized environment, including inventorying baby supplies and household items.
- Provided clear communication and support to parents, ensuring all needs were met efficiently.
Front Desk Receptionist
Kapok Hotel
07.2023 - 09.2023
- Operated office equipment, including computers, printers, phone systems and reservation software, maintaining efficiency in daily operations.
- Assisted with event coordination, ensuring that meeting rooms were set up with necessary equipment, such as projectors, microphones and screens.
- Managed inventory of office supplies and guest materials, placing orders as needed, similar to tracking and maintaining media equipment.
- Performed clerical and administrative tasks, including record-keeping, scheduling and documentation to support front desk operations.
Lead Agent
Swissport International
12.2015 - 05.2022
- Operated and maintained specialized equipment to support airline operations.
- Handled clerical tasks, including scheduling, documentation and reporting.
- Assisted customers with issue resolution and directed complex cases to the appropriate personnel.
- Managed inventory and coordinated supplies to ensure smooth workflow.
Education
Skills
- Customer Service & Support
- Problem-Solving & Troubleshooting
- Time Management & Organization
- Collaboration & Teamwork
Timeline
Childcare Provider
Private Family Client
11.2023 - Current
Front Desk Receptionist
Kapok Hotel
07.2023 - 09.2023
Lead Agent
Swissport International
12.2015 - 05.2022
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