TAWANA MOORE
ADMINSTRATION ASSISTANT
Saint Louis ,MO
Summary
Bringing energetic and creative approach to delivering memorable brand experiences and driving customer engagement. Possesses deep understanding of consumer behavior and expertise in event planning and digital marketing strategies. Dedicated to creating impactful campaigns that enhance brand loyalty and visibility.
Overview
12
12
years of professional experience
Work History
Experiential Marketing Manager
Contracted
01.2020 - Current
- Collaborate with creative, content and technical teams to deliver the highest quality experiences
- Lead integration amongst the various marketing, advertising and PR partners to ensure strategic, as well as consistent brand identification
- Drove significant improvements by identifying opportunities in existing experiential marketing strategies.
- Listen, learn and recap insights that direct the brand into new places
- Utilized market research insights to craft targeted messaging that resonated with desired audience segments during events.
- Streamlined event logistics, facilitating efficient operations and enhancing overall event success from setup to teardown.
- Elevated brand presence through the development of experiential events aligned with corporate identity.
- Supervised onsite event staff to ensure proper representation of the company''s core values while interacting with consumers during activations.
- Executed multi-city marketing tours, significantly broadening the company’s regional outreach.
- Provided training to staff on best practices for enhancing customer interactions during events.
Legal Assistant
Onder Law Firm
06.2017 - 02.2020
- Request medical and billing records from all medical providers, physicians, ambulance providers, and hospitals (prior and present)
- Communicate with (and fulfill document requests) of insurance adjusters
- Set up recorded statement with client and insurance adjusters
- Follow up to assist and ensure Acknowledgement Letter received
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Collected essential information from client interviews that shaped strong legal arguments.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Interviewed clients to obtain information relevant to cases.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Implemented optimized filing solutions for legal documents, enhancing efficiency and organization.
- Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
Administrative Assistant
Locs Of Glory
01.2016 - 01.2017
- Assisting the manager with operational issues
- Assist patients with initial check in/check out
- Processed payments
- Promoted salon services and products to boost sales revenue and enhance overall client experience.
- Enhanced financial integrity by diligently recording transactions and upholding strict accounting standards daily.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
- Provided assistance to stylists when needed ie; washed and prepared clients for their hair services
- Performed opening and closing duties to include cash/credit procedures and facility cleaning
- Enhanced communication by expertly managing calls, delivering messages, and welcoming visitors.
- Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
- Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
Legal Assistant
Patrick Powell & Associates
01.2013 - 01.2015
- Assist in litigation support and trial preparation
- Uncovered critical information through comprehensive background investigations on the defendant.
- Interviewed clients to obtain information relevant to cases.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Enhanced attorney effectiveness by providing timely and accurate legal research and analysis.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Skills
Time Management
Decision Making
Conflict Resolution
Leadership
Communication
Active Listening
Problem-Solving
Teamwork
Microsoft Word/Excel/Office
PC & Mac Platforms
Retail Operations
Customer Service
Customer Relations
Inventory
Monetary Transactions
Creative concept development
Product launches
Promotional campaigns
Social media strategy
Data entry
Administrative support
Office administration
Building client relationships
Positive attitude
Teamwork and collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Experiential Marketing Manager
Contracted
01.2020 - Current
Legal Assistant
Onder Law Firm
06.2017 - 02.2020
Administrative Assistant
Locs Of Glory
01.2016 - 01.2017
Legal Assistant
Patrick Powell & Associates
01.2013 - 01.2015