Summary
Overview
Work History
Education
Skills
Certification
Timeline
Tmothy Madson

Tmothy Madson

Helotes,TX

Summary

With a proven track record at Taste Of Thailand, I excel in electrical repair and team leadership, enhancing operational efficiency by 30%. My expertise in vendor coordination and a service-oriented mindset have driven significant cost savings and improved client satisfaction, showcasing my ability to lead and innovate in challenging environments.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Owner/Operator Restaurant

Taste Of Thailand
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Examined incoming materials and compared to documentation for accuracy and quality.

Assistant Maintenance Technician

Foresight Asset Management
08.2021 - Current
  • Contributed to sustainability efforts by identifying opportunities for waste reduction and environmentally responsible practices wit
  • Diagnosed and performed maintenance and repair of systems, furnishings and equipment and responded to service requests within 24 hrs
  • Promoted a positive work environment through strong communication skills, active listening, and an open-door policy for team members.
  • Maintained detailed records of all repair work performed, ensuring accurate documentation for future reference and compliance purposes.
  • Assessed staff work performance and provided feedback, completed formal employee performance reviews and developed and carried-out corrective action plans.
  • Assisted in the development of maintenance policies and procedures to ensure consistent practices across the department, maximizing efficiency and effectiveness.
  • Diagnosed and performed maintenance and repair of systems, furnishings and equipment and responded to service requests within Number hours
  • Conducted thorough analyses of current systems to identify areas for improvement, recommending upgrades as necessary.
  • Maintained offices and associated real estate and improved existing facilities at competitive costs.
  • Streamlined workflow processes for increased productivity through effective team management and scheduling.
  • Promoted and conducted good housekeeping to maintain clean and organized work area.
  • Coordinated cross-functional teams in executing large-scale projects, ensuring minimal disruption to operations.
  • Created weekly staffing schedule to support 24-7 coverage for on-call maintenance.
  • Administered and enforced company policies and procedures for maintenance and grounds personnel.
  • Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals.
  • Resolved complex technical issues quickly and efficiently, minimizing disruptions to ongoing operations while maintaining high levels of customer satisfaction.
  • Followed company safety standards and procedures and reported potentially hazardous problems or conditions.
  • Implemented process improvements resulting in more efficient use of time and resources across various maintenance tasks.
  • Collaborated with staff in determining company engineering, maintenance and repair priorities.
  • Developed preventative maintenance schedules to proactively address potential issues before they escalated into costly repairs or downtime.
  • Collaborated with the maintenance manager to develop budgets, forecasts, and long-term strategies.
  • Improved facility efficiency by overseeing preventive maintenance programs and equipment repairs.
  • Mentored maintenance employees by motivating and providing direction to achieve set goals.
  • Leveraged technical expertise to maintain peak performance of mechanical, electrical, plumbing and HVAC.
  • Demonstrated knowledge of and adhered to building, county and state standards and regulations.
  • Developed and designed solutions to difficult problems by managing outside contractors and remaining on call for emergencies.
  • Reduced downtime with regular inspections and proactive equipment maintenance.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Documented inventory of spare parts to enable tracking history and maintain accurate records.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Contributed to sustainability efforts by identifying opportunities for waste reduction and environmentally responsible practices within the facility''s operations.
  • Supported the maintenance team in completing projects efficiently, ensuring minimal disruption to operations.
  • Maintained accurate records of all maintenance activities, providing a clear history for future reference.
  • Collaborated with other technicians for successful completion of large-scale repair tasks.
  • Responded promptly to emergency maintenance requests, minimizing damage and restoring functionality quickly.
  • Enhanced building safety through timely inspections and addressing potential hazards.
  • Assisted in training new employees on proper maintenance procedures, promoting a consistent approach to ongoing tasks.
  • Provided assistance during property renovations such as painting walls or installing fixtures throughout the building.
  • Contributed to cost-saving initiatives by identifying opportunities for improved efficiency in maintenance practices.
  • Communicated effectively with supervisors regarding work progress and any encountered challenges that required additional support or resources.
  • Improved equipment reliability by conducting regular preventive maintenance and repairs.
  • Safeguarded electrical systems by regularly inspecting wiring connections, circuit breakers, switches, and outlets for signs of wear or damage.
  • Streamlined work processes by organizing tools and materials, increasing productivity among team members.
  • Ensured optimal functioning of HVAC systems through regular cleaning, inspection, and filter replacements.
  • Adhered to all safety guidelines and regulations, promoting a secure working environment for team members and occupants alike.
  • Managed inventory levels for essential supplies, placing orders when necessary to avoid shortages or delays in task completion.
  • Reduced downtime of machinery by swiftly troubleshooting issues and implementing solutions.
  • Demonstrated strong attention to detail while performing carpentry work such as repairing doors, windows, and furniture items.
  • Upheld high standards of customer service when interacting with tenants or property owners during maintenance tasks.
  • Performed landscaping duties as needed including mowing lawns, trimming hedges, removing debris from walkways.
  • Preserved the cleanliness of common areas and facilities by performing routine janitorial duties as needed.
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Installed new locks, door handles, and door closers.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Replaced worn or broken parts on machines and equipment.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Installed and maintained plumbing and HVAC systems.

Operations Manager

Sompong’s Thai and Chinese
01.1990 - 06.2016
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Cleaning Crew Member

L&M Vent Hood Cleaning
01.2010 - 06.2012
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Developed and implemented strategies to improve maintenance processes.
  • Assisted management in developing long-term plans for equipment upgrades and replacements.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
  • Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
  • Reduced environmental impact with introduction of recycling initiatives for used materials and parts.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
  • Improved reliability of electrical systems by conducting thorough inspections and updates.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Fostered culture of continuous improvement, regularly suggesting and implementing process enhancements.
  • Streamlined inventory management for spare parts, ensuring critical components were always available.
  • Reduced equipment failures, meticulously adhering to manufacturers' maintenance guidelines.
  • Facilitated smoother operation of HVAC systems through regular maintenance and updates.
  • Revamped workshop organization, leading to more efficient workflow and easier access to tools.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Executed tasks within time and budget constraints.
  • Installed and maintained plumbing and HVAC systems.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Reduced complaints from clients by addressing specific cleaning requests promptly.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Education

None- Non Yet Completed - Business Management

San Antonio College, San Antonio, TX

Diploma -

Tom C Clark High School , San Antonio, TX
06.1991

Skills

  • Electrical troubleshooting
  • Electrical repair
  • Lockout and tagout procedures
  • Masonry repairs
  • Codes compliance
  • Data analysis
  • Power distribution
  • Acetylene torches
  • Flooring work
  • Electrical work
  • Electrical maintenance
  • Lighting systems
  • Air compressor operation
  • HVAC systems maintenance
  • Groundskeeping
  • Mechanical troubleshooting
  • Motor repair
  • Landscaping
  • Plumbing
  • Electrical systems
  • Flooring
  • Painting
  • Equipment installation
  • Plumbing repairs
  • Vendor coordination
  • Single-phase motors
  • Air compressors
  • Boiler maintenance
  • HVAC systems
  • HVAC system maintenance
  • Plumbing repair
  • Lighting
  • Generator maintenance
  • Budgeting and cost control
  • Carpentry work
  • Building maintenance
  • Equipment Repair
  • Mechanical expertise
  • Drywalling
  • Machine lubrication
  • Project estimation and bidding
  • Problem-solving
  • Hand and power tools
  • Parts replacement
  • Mechanical repair
  • Troubleshooting skills
  • Safety awareness
  • Tool management
  • Drywall repair
  • Apartment maintenance
  • Documentation
  • Maintenance scheduling
  • Service-oriented mindset
  • Preventive Maintenance
  • Project management
  • Facility management
  • Organized nature
  • Mechanical aptitude
  • Supply management
  • Blueprint and schematics
  • Air handlers
  • Reporting and documentation
  • Electrical certification
  • Maintaining components

Certification

Electrical Maintenance Technician-City of San Antonio

HVAC Technician Universal

Timeline

Assistant Maintenance Technician - Foresight Asset Management
08.2021 - Current
Cleaning Crew Member - L&M Vent Hood Cleaning
01.2010 - 06.2012
Operations Manager - Sompong’s Thai and Chinese
01.1990 - 06.2016
Owner/Operator Restaurant - Taste Of Thailand
San Antonio College - None- Non Yet Completed, Business Management
Tom C Clark High School - Diploma,

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