T'Niya Johnson

• Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
• Maintained cleanliness of store through sweeping, mopping, and sanitizing workstations for enjoyable environment.
• Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
• Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
• Processed transactions accurately and efficiently, ensuring that all transactions were completed within established timeframe
• Greeted customers in friendly and professional manner
• Handled customer complaints calmly and professionally, resolving customer issues in timely manner
• Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
• Lifted up to 25 pounds at once

Supported engaging and fun events by helping with organization and planning.
Greeted visitors and answered questions about program, requirements and opportunities.
Attend meetings to discuss upcoming projects.
Helped program leaders with administrative support duties.
Met with other volunteers and program leaders to discuss new services.
Encouraged donations with community fundraising events and campaigns.
Helped program leadership with planning and fundraising responsibilities.
Tri-M volunteer, help support 5k run.

• Enhanced reputation of country by showcasing its cultural diversity and achievements at global forums.
• Assisted citizens abroad by providing timely consular services and support during emergencies.