Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Toahina Stjohn

Toahina Stjohn

Atlanta,GA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Actor

Cab Casting
02.2021 - Current
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Studied scripts to successfully portray characters in dramas and comedies.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Performed alongside various well-known actors and actresses.
  • Traveled to set locations to complete onsite filming.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Learnt different styles and schools of acting to broaden work prospects.

Server

Gezzos Cantina
04.2023 - 10.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server Manager

Hacendia Bar And Grill
03.2021 - 03.2023
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Conducted performance evaluations to identify needed merit raises or disciplinary actions.
  • Enforced compliance with uniform and personal presentation standards.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Retail Store Manager

Body Shop Boutique.
08.2018 - 12.2020
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed routine store inventories.
  • Managed store organization, maintenance, and purchasing functions.
  • Submitted orders for new inventory.
  • Optimized store displays and appearance via strategic merchandising.

Education

High School Diploma -

Susan Wagner High School
Staten Island, NY
06.2010

Skills

  • Memorization Skills
  • Agile
  • Television and Film Experience
  • Can-Do Attitude
  • Adaptable
  • Professional Demeanor
  • Exceptional Communicator
  • Sales expertise
  • High-volume dining
  • Point of sale operation
  • Guest relations management
  • Menu memorization
  • Dining area maintenance

Languages

French
Limited Working
English
Full Professional
Spanish
Professional Working
madrin
Limited Working

Timeline

Server

Gezzos Cantina
04.2023 - 10.2023

Server Manager

Hacendia Bar And Grill
03.2021 - 03.2023

Actor

Cab Casting
02.2021 - Current

Retail Store Manager

Body Shop Boutique.
08.2018 - 12.2020

High School Diploma -

Susan Wagner High School

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Toahina Stjohn