Toan K Nguyen
Braintree,MA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Mail Carrier
USPS
12.2023 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Store Manager
M Nail Bar
03.2021 - 12.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Mail Handler
USPS
06.2019 - 05.2021
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Maintained high level of confidentiality with mail items in line with regulations.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Education
Some College (No Degree) - Information Technology
CCAC
Pittsburgh, PASkills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Verbal Communication
Timeline
Mail Carrier
USPS
12.2023 - Current
Store Manager
M Nail Bar
03.2021 - 12.2023
Mail Handler
USPS
06.2019 - 05.2021
Some College (No Degree) - Information Technology
CCAC
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