TOAVINA RANDRIANAIVO
Houston
Summary
Enterprising district manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
District Manager
Boost Mobile
10.2025 - Current
- Oversee day-to-day operations across multiple locations, ensuring compliance with company standards and procedures.
- Manage staffing, scheduling, inventory control, audits, and operational reporting.
- Serve as escalation point for operational issues, resolving problems quickly to minimize disruption.
- Track and analyze sales and operational KPIs to identify inefficiencies and implement corrective actions.
- Coordinate with logistics, IT, vendors, and management to ensure uninterrupted operations.
- Oversee asset management, inventory accuracy, loss prevention, and replenishment planning.
- Conduct operational reviews, ensure site readiness, and resolve escalated operational issues.
- Train and mentor managers and staff to improve operational discipline and performance.
- Supervised various locations, enforcing high-quality standards of operation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Team Captain
Boost Mobile
01.2024 - 10.2025
- Led daily operations and supervised frontline staff to ensure smooth execution of assigned tasks.
- Coordinated team schedules, shift coverage, and daily priorities.
- Supported inventory tracking, asset accountability, and stock accuracy.
- Enforced operational procedures, safety awareness, and workplace standards.
- Handled escalated operational issues and assisted management with problem resolution.
- Maintained daily activity logs, incident reports, and operational summaries.
- Trained new team members on operational procedures and performance expectations.
Sales Representative
Luna Furniture
- Presented and demonstrated high-end furniture and accessories to a diverse clientele.
- Provided personalized advice and created layout solutions for residential and commercial spaces.
- Utilized CRM software for sales tracking, lead management, and customer relations.
- Negotiated pricing and payment terms; achieved a 25% sales increase in the second year.
- Trained new sales associates and participated in promotional events.
Education
M.D. - Computer Science
North American University
Houston, TX05-2024
BBA - Business
North American University
Houston, TX05-2020
Skills
- Operation coordination
- Team Leadership
- Supervising
- Field & site support
- Inventory & Asset Control
- Scheduling & Workforce Coordination
- KPI Tracking & Daily Reporting
- Compliance & Procedure Enforcement
- Issue Resolution & Escalation
- Process Improvement
- Safety Awareness & Site Readiness
- Cross-Team Communication
- Account development
- Network development
- Competitor research
- Lead prospecting
Accomplishments
- Ranked #1 District in Houston for 2025
- Collaborated with team of 3 in the development of Xfinity prepaid growth.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved district goals by completing assignments and duty with accuracy and efficiency
Certification
- Certified Supply chain management ,A.C.M.C -2021
- Certified Operation management ,A.C.M.C -2021
- Certified Management ,A.C.M.C -2021
- Certificat Comptabilite et Finances ,A.C.M.C -2021
Languages
Spanish
Limited Working
English
Full Professional
French
Native or Bilingual
Timeline
District Manager
Boost Mobile
10.2025 - Current
Team Captain
Boost Mobile
01.2024 - 10.2025
Sales Representative
Luna Furniture
M.D. - Computer Science
North American University
BBA - Business
North American University