Tobi Crabtree
Moses Lake,WA
Summary
Well-organized professional experienced in multitasking to manage diverse accounting requirements. Successful in task prioritization, audit support and payroll administration. Familiar with operating on demanding schedules and maintaining financial controls with little oversight.
Overview
14
14
years of professional experience
Work History
Administrative Supervisor
Quincy Columbian Basin Irrigation District
Quincy, WA
01.2020 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Handled vendor invoice processing according to company policy.
- Investigated discrepancies between invoice amounts and purchase orders.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Provided training to other staff on Accounts Payable processes.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Managed accounts payable and receivable, improving cash flow management.
- Resolved discrepancies between payments received and outstanding invoices.
- Maintained confidentiality of financial information and employee records.
- Performed financial calculations for amounts due, interest charges and balances.
- Complied with applicable government regulations related to accounting functions.
- Prepared journal entries to record various business activities such as sales revenue, expenses.
Manager
Walmart
Moses Lake, WA
05.2011 - 01.2020
- Directed recruitment, hiring, and training of new staff members.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Trained employees on additional job positions to maintain coverage of roles.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted performance reviews for team members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Prepared bank deposits by compiling data from cashiers.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
- Handled daily cash transactions and maintained petty cash fund.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT06-2024
Skills
- Efficient workflow
- Office management
- Workload prioritization
- Account reconciliation
- Records management
Timeline
Administrative Supervisor
Quincy Columbian Basin Irrigation District
01.2020 - Current
Manager
Walmart
05.2011 - 01.2020
Bachelor of Science - Accounting
Western Governors University
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