
Dynamic automotive professional with extensive experience at Big O Tires, excelling in customer relations and service quality assurance. Proven track record in team leadership and cost reduction, effectively managing operations and enhancing client satisfaction. Skilled in technical repairs and relationship building, ensuring optimal service delivery and operational efficiency.
Assist stranded customers on roadside service. Duties performed but not limited to: Changing tires, Lockout service, Fuel deliveries, Jump starts, Battery insulation, Alternator and starter replacements.
Duties performed but not limited to: Perform Maintenance check, Break Jobs, Tune-up Services, Replacement of Tires, Mount and Balance Tires, Test Charging System, Test Batteries and Install Batteries, Alignments, Front Suspension work, Water Pumps, Intake Manifolds, Alternators, Inspect Charging Systems, Transmissions, Rear End work, and Electrical, Customer Sales and Services
Territory Manager for Alameda and Contra Costa County Duties performed: Selling automotive equipment, Overseeing outside sales to automotive dealerships, tire dealers and county agencies, keeping tire shop stocked with supplies example, valve stems, wheel weights and other tire supplies
Duties performed but not limited to: Major K Services, Tune-ups, All Fluid Flushes, Remove and replace/repair Transmissions, Brakes, Belts, Shocks, Alternators, Water Pumps, Gaskets, Motors, and Electrical, Install Batteries, Replace Tires Mount and Balance, Tire Rotations, Check Charging System, Order Shop Supplies for tire department
Journeyman