TOBI OYEWUMI
Orlando,FL
Summary
Business Administration graduate with vast experience in recognizing potential issues and scope, designing methods for integrating functions and processes, identifying business needs and best practices, conducting cost/benefit analyses, and Providing support as needed. Always in pursuit of professional/career advancement with an array of expertise involving roles such as, office management, human resource roles, customer support service and customer experience
Overview
10
10
years of professional experience
Work History
Executive Assistant
The Friends Academy
Orlando, FL
07.2019 - Current
- Utilize advanced software to prepare documents, reports, and presentations that streamline workflow and boost productivity by 40%
- Coordinate events, work on ad hoc projects, use QuickBooks to produce monthly invoices, reports, and other deliverables
- Screen calls, emails and respond accordingly to support executive correspondence
Administrative Office
College
Orlando, FL
12.2015 - 12.2018
- Handled over 50 incoming client support requests submitted via phone, email, and online portal, and documented cases in CRM system
- Managed and reviewed filing and office systems, promoted team productivity by keeping supplies organized and well-stocked
- Supported office manager with proactive correspondence management, document coordination and customer relations
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Human Resource Assistant / Petra
, USA
01.2011 - 05.2015
- Managed payroll, benefits, and other Human Resources functions
- Provided support for variety of HR activities such as compensation, talent management, employee engagement, succession planning, workforce planning, metrics reporting and data analysis
- Trained new employees on administrative procedures, company policies and performance standards
Education
Associate of Science - Business Administration and Management
Valencia College
Technical Certificate in IT Support Specialist – -
Google IT Certificate
04.2022 - 09.2022
Bachelor of Applied Sciences - Business and Organizational
Valencia College
Orlando, FL 04.2022 - 04.2022
Skills
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Timeline
Technical Certificate in IT Support Specialist – -
Google IT Certificate
04.2022 - 09.2022
Bachelor of Applied Sciences - Business and Organizational
Valencia College
04.2022 - 04.2022
Executive Assistant
The Friends Academy
07.2019 - Current
Administrative Office
College
12.2015 - 12.2018
Human Resource Assistant / Petra
01.2011 - 05.2015
Associate of Science - Business Administration and Management
Valencia College
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