Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tobi Shunney

Morriston,FL

Summary

Public Relations Specialist proven effectively promoting and enhancing robust community relations and programs. Maintaining active and positive relationships with businesses, non-profit organizations and the community. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable professional developing, implementing and managing public relations strategies and activities.

Overview

26
26
years of professional experience

Work History

Public Relations Specialist

Amazon
09.2016 - Current
  • Responded to customer requests, offering excellent support, tailored recommendations to address needs.
  • Promoted available product services to customers during service, account management, and order calls.
  • Inform customers about billing, payment processing and procedures.
  • Respond proactively, positively to change.
  • Educated customers how to use software, walking them through it.

Group Fitness Instructor

Golds Gym - Lifestyles Family Fitness - YMCA
06.2007 - 10.2013
  • Planned and successfully led Group fitness classes with 25-30 person groups at popular community exercise destinations, simultaneously.
  • Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes.
  • Maintained customer satisfaction with forward-thinking strategies.
  • Organized social gatherings outside of class, making friends..
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Collaborated with other fitness professionals..
  • Enhanced client experience by maintaining motivational and supportive culture.

Area Manager

Source Real Estate Magazine
01.1998 - 08.2000
  • Modeled management, organizational skills, multi-tasked, prioritized deadline-driven environment.
  • Coordinated daily activity, flow of projects through multiple departments to verify on-time delivery.
  • Restocked inventory, completed cycle counts and assisted with full audits.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

BBA - Business Administration

Polk State College
Winter Haven, FL

Associate of Applied Science - Computer Systems Analysis

Polk State College
Winter Haven, FL

Skills

  • Public Relations and Sales
  • Self Motivated
  • Critical Thinking
  • Information Gathering
  • Decisive Problem Solver
  • Link Building
  • Service Quality
  • Exceptional Multitasking Skills

Additional Information

Recently opened successful, self supporting group for people with disability. In development, recognized a need that was overlooked in the Morriston, Florida area. Utilized research through multimedia and communication with locals. Sales skills and educating helped to obtain a meeting place. Marketing involved attending other groups in various cities and towns to promote. Earning the facilities trust, they agreed to pass fliers throughout the community. I created personalized meeting formats, financial reports, business meetings and implementing service committees. I attend district and area meetings, helping this level with dinners, parties and gatherings. Success in four weeks of opening; an average of 10 people attending once a week.


My work environment, the past 20 years, was mainly unsupervised. Creating my own work schedule with Amazon has been helpful. Due to the flexibility, I was able to stay at home with my son and work around his schedule. The Team Lead and I try to meet up once a month. As a former group fitness instructor, I had the same flexibility. I would bring my son to the facilities day care while working. The group fitness coordinator and I had a meet up every six months. My son has started college this fall. There are three years I did not work. I had some family issues and my husband carried us financially. As an Area Manager, I sold, produced and distributed the Source Real Estate Magazine on my own. I worked out of my apartment. I have always been number one in any sales I have ever performed from young age.





Timeline

Public Relations Specialist

Amazon
09.2016 - Current

Group Fitness Instructor

Golds Gym - Lifestyles Family Fitness - YMCA
06.2007 - 10.2013

Area Manager

Source Real Estate Magazine
01.1998 - 08.2000

BBA - Business Administration

Polk State College

Associate of Applied Science - Computer Systems Analysis

Polk State College
Tobi Shunney