- App Development
- I enjoy helping others and giving back to the community
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Tobias Cowans
Austin,Tx
Summary
Detail-oriented and results-driven individual with experience in retail merchandising. Proven track record of achieving sales goals while monitoring inventory levels and maintaining relationships with vendors. Adept at developing product displays and promotional strategies to drive sales. A dependable individual with experience in providing safe and reliable transportation with a track record of excellent service. Courteous and professional driver offers strong knowledge of local roads and traffic regulations.
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Tri Shield Security
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Partner
Uber
12.2018 - Current
- Competent in verifying riders' identities before allowing them into the vehicle for added security measures
- Utilized strong communication skills when interacting with passengers and responding to inquiries
- Adaptable approach which enabled me to adjust my route based on weather conditions or unexpected traffic delays
- Adept at using GPS navigation systems to quickly identify the most efficient routes for travel
Theatre Technician
Family Christian Center
05.2018 - 10.2020
- Collaborated with graphic designers, audio engineers, and other professionals to produce content
- Developed control systems for automated lighting effects using DMX controllers or consoles
- Integrated music into video projects while ensuring copyright compliance through proper licensing methods
Merchandiser Specialist
Dr. Pepper Snapple Group
08.2016 - 12.2018
- Efficiently navigated through busy stores while adhering to health protocols such as social distancing guidelines
- Utilized effective communication strategies when interacting with customers to ensure positive experience and satisfaction
- Applied knowledge of food safety regulations to properly store items during the shopping process
- Maintained inventory levels by coordinating replenishment orders with suppliers
Assembly Line Worker
Times News Paper
10.2015 - 06.2016
- Conducted market research surveys to assess consumer buying habits
- Identified opportunities for improving existing processes related to merchandising operations
- Created visual presentations that were appealing, informative and met corporate standards
- Developed marketing materials such as flyers or brochures for customers
- Collaborated with buyers, vendors, and store managers to ensure proper product placement in stores
- Loaded and unloaded materials from assembly line
- Followed safety guidelines and procedures for operating assembly line equipment
- Notified supervisor of errors, differences, or irregularities in product
- Maintained a safe work environment by adhering to all safety regulations and procedures
- Operated hand tools, power tools, and other machines as needed for the assembly process
Education
No Degree - Software Engineering
Austin Community College
Austin, TX05-2026
No Degree - Computer Networking
Robert Morris University
Chicago, IL11-2017
Skills
- Delivery Management
- Providing Feedback
- Mobile Ordering Understanding
- Delivery Procedures
- Performance Goals
- Analytical Approach
- Creative Solutions
- Food Handling Standards
- Entrepreneurial Leadership
- Merchandise Selection
- Inventory Management Systems
- Report writing
- Incident reporting
- Security guard license
- Special effects creation
- Premier pro
- Photography
- Customer service
- Active listening
- Critical thinking
- Data entry
Certification
Google IT Support
References
- Gary Winters, Assembly Line Worker, (708) 552-6987, GaryWinters@gmail.com
- Daniel Lavin, Merchandising Specialist, (219) 240-7470, DanLavin@gmail.com
- Samuel Abrham, Supervisor, (708) 335-2354, SamAbrham@gmail.com
- Eric Walsh, Sales Representative, (219) 730-1080, Ericwal@gmail.com
Volunteer Experience
Theatre Technician, 05/01/18, 10/01/20, Family Christian Center, Munster, IN, Collaborated with graphic designers, audio engineers, and other professionals to produce content., Developed control systems for automated lighting effects using DMX controllers or consoles., Integrated music into video projects while ensuring copyright compliance through proper licensing methods.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Timeline
Security Officer
Tri Shield Security
01.2024 - Current
Partner
Uber
12.2018 - Current
Theatre Technician
Family Christian Center
05.2018 - 10.2020
Merchandiser Specialist
Dr. Pepper Snapple Group
08.2016 - 12.2018
Assembly Line Worker
Times News Paper
10.2015 - 06.2016
Google IT Support
No Degree - Software Engineering
Austin Community College
No Degree - Computer Networking
Robert Morris University
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