Tobias Hollis
Dunnellon,USA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Coach Counselor
Rite of Passage
Lecanto, FL
06.2025 - Current
- Developed individualized training plans to enhance participant skill levels and personal growth.
- Facilitated workshops and group sessions to promote teamwork and communication among participants.
- Mentored junior coaches, providing guidance on effective coaching techniques and strategies.
- Evaluated participant progress through assessments, adjusting programs as needed for optimal development.
Youth Care Worker
True Core Behavioral
Lecanto, FL
05.2024 - 06.2025
- Oversaw daily operations to foster a secure and nurturing environment for youth in care.
- Crafted personalized treatment plans by integrating comprehensive evaluations and collaborative team insights.
- Implemented and led crisis intervention strategies to effectively reduce conflict and enhance safety.
- Conducted training sessions for junior staff, enhancing skills in behavioral management and engagement strategies.
Crew Member
Marco’s Pizza
Crystal River, FL
01.2023 - 05.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently to process orders accurately.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new crew members on food preparation and safety protocols.
Water Mitigation Technician
ServiceMaster
Crystal River, FL
09.2021 - 04.2022
- Implemented safety protocols to minimize risks during water damage restoration tasks.
- Trained new technicians on equipment operation and best practices in water mitigation.
- Enhanced process efficiency by recommending improvements based on site assessments.
- Coordinated with insurance adjusters to streamline claim processes for affected clients.
Water Mitigation Technician
Serv Pro Restoration Services
Tavares, FL
05.2019 - 07.2021
- Operated and maintained water extraction equipment for effective moisture removal.
- Assessed property damage and developed tailored mitigation plans for clients.
- Collaborated with team members to ensure timely completion of restoration projects.
- Monitored and recorded humidity levels to track drying progress and effectiveness.
Customer Service Associate
RaceTrac Petroleum, Inc.
Leesburg, FL
12.2019 - 03.2020
- To help throughout the store and take care of customers in a timely manner.
Gas Station Attendant
Marathon Gas Station
Homosassa Springs, FL
08.2018 - 03.2019
- To tend to customers in a reasonable time
Telemarketer
Teleiman
Crystal River, FL
02.2015 - 04.2016
- I use to answer phones cross sell, upsell. Answer phones in timely manner. I worked there twice.
Walmart Stockmen
Walmart
Homosassa, FL
04.2014 - 01.2015
- Retrieve the carts in a orderly fashion and timely manner. Provide customer service.
Education
High school or equivalent - undefined
Crystal River High School
Crystal River, FL05.2014
Skills
Customer Support
Call Center
Customer Care
Customer Service
Telemarketing
Mitigation Services
Certification
- Microsoft Word
- March 2013 to Present
- Typing and computer management
- CPR/AED
- May 2017 to May 2019
Timeline
Coach Counselor
Rite of Passage
06.2025 - Current
Youth Care Worker
True Core Behavioral
05.2024 - 06.2025
Crew Member
Marco’s Pizza
01.2023 - 05.2024
Water Mitigation Technician
ServiceMaster
09.2021 - 04.2022
Customer Service Associate
RaceTrac Petroleum, Inc.
12.2019 - 03.2020
Water Mitigation Technician
Serv Pro Restoration Services
05.2019 - 07.2021
Gas Station Attendant
Marathon Gas Station
08.2018 - 03.2019
Telemarketer
Teleiman
02.2015 - 04.2016
Walmart Stockmen
Walmart
04.2014 - 01.2015
High school or equivalent - undefined
Crystal River High School